Lock Desk Specialist
About The Position
A Lock Desk Specialist will review/process work items and re-price as applicable. S/he is accountable for achieving the pricing benchmark as established by management and will work with Capital Markets and production personnel to minimize the use of extension fees and any other fees/costs that reduce profitability. S/he will communicate an outgoing and friendly professional demeanor not only to customers but to colleagues as well. Job must be onsite, in office 4 days, and can only be filled in one of these locations, Columbus, OH, Port Huron, MI, Detroit MI, Boardman, OH, Byron Center, MI, Tupelo, MS or Dallas TX.
Requirements
- High school diploma or equivalent
- 1 plus years' Experience in Function
- 1 plus years' Experience in Industry
- Applicants must be currently authorized to work in the United States on a full-time basis.
Responsibilities
- Work Items for Retail, TPL, Correspondent and Broker.
- Process lock extension and shortages.
- Manual changes including extensions, LLPA and loan criteria.
- Assist with Retail, TPL, Broker, Correspondent and HELOC Channels.
- Assists with expiring locked pipeline.
- Works with loan originators on pricing issues, off sheet pricing, and other pricing questions.
- Understands and interprets product guidelines.
- Reviews work items and processes changes as applicable.
- Makes appropriate changes upon request from Mortgage Sales and Operations teams.
- Supports Lock Desk/Optimal Blue Manager and Capital Markets Management as needed.
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
