Location Resource Manager

Stoll Keenon Ogden PLLCEvansville, IN
Onsite

About The Position

The Location Resource Manager is responsible for ensuring a welcoming, efficient and professional atmosphere in our local offices. This role oversees daily office logistics, administrative processes, facilities coordination and supports a positive and inclusive workplace culture. This role acts as a partner to the CHRO and local office leadership to ensure consistent work experience for team members locally and across the Firm’s footprint.

Requirements

  • Establish and maintain effective working relationships with attorneys, paralegals, senior leadership, clients and fellow team members.
  • Possess strong attention to details.
  • Enjoy collaborating with Firm Leadership to ensure office is aligned with strategic vision.
  • Exceptional organizational skills and ability to multitask and manage time effectively.
  • Position also requires the ability to work under pressure to meet strict deadlines, effectively prioritize multiple tasks.
  • Comfortably working in a demanding environment where priorities change frequently.
  • Excellent independence, decision-making capabilities and a solution-oriented attitude.
  • Excellent verbal and written communication abilities.
  • Exceptional customer service and people skills.
  • Bachelor’s degree is required, preferably in Organizational Management, Human Resources or an associated discipline.

Nice To Haves

  • Professional certification such as PHR, SPHR or related designations desired.

Responsibilities

  • Manage day-to-day operations including onsite support for the legal assistants, paralegals, operations team, and attorneys.
  • Organize monthly team engagement luncheons in collaboration with other LRM’s within the Firm.
  • Ensure team has technology, equipment and office workspace to achieve optimal performance.
  • Exhibit team first mentality in all decision making.
  • Oversee facilities management and serve as primary contact with building management, vendors and service providers for local market.
  • Work in tandem with other Location Resource Managers to ensure shared employee experience across the Firm’s offices.
  • Assist with new employees onboarding, including workstation setup, access badges and arrange for parking depending on location parking situation.
  • Champion Firm culture that aligns with Firm’s values and strategic plan.
  • Order supplies and manage supply requests for office location.
  • Work in alignment with Firm leadership to ensure office is operating in tandem with all locations to ensure shared experience across the Firm.
  • Support HR initiatives including engagement activities, celebrations and cultural activities.
  • Ensure common spaces are clean, usable and ready for team collaboration and meetings at all times.
  • Ensure team and technology are aligned and working towards the same goal of working smarter, not harder.
  • Work closely with IT, Operations, HR and other departments to ensure office is in line operationally and culturally with other offices within the Firm.
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