Location Manager

Zūm

2d•$145,000 - $150,000

About The Position

The Floating Location Manager travels to locations where Zūm operates and serves as an interim location manager, providing support at locations that need additional managerial coverage, including newly established yards and during transitions. The role calls for an adaptable leader who maintains operational excellence and Zūm’s standards across multiple sites. The manager develops location-specific operational plans, oversees fleet management and team development, and monitors performance using Zūm’s IT infrastructure and KPIs. The position has full P&L responsibility for assigned locations and coordinates with customer and internal stakeholders, including HR, Recruiting, Safety, Payroll, and Finance. It also helps maintain fleet and facility readiness, compliance, and a culture of behavioral safety. Where applicable, the manager serves as a liaison between union representatives and operations teams.

Requirements

At least 7 years of operational leadership experience, preferably in transportation or logistics.
Proven track record in safety performance and team development.
Demonstrated ability to manage operations in both unionized and non-unionized environments.
Strong project management skills and experience in fast-paced, adaptive roles.
Exceptional stakeholder relationship and customer service abilities.
Ability to work independently, make decisions, and multitask.
Familiarity with P&L management and collective bargaining agreements (CBAs).

Responsibilities

Serve as interim leader at locations needing additional managerial support, including newly established yards and locations undergoing transitions.
Develop and implement operational plans tailored to customer requirements at each location.
Oversee fleet management, team development, training, and compliance across multiple sites.
Build and maintain relationships with customers, stakeholders, and internal teams.
Use Zūm’s IT infrastructure to monitor KPIs and ensure performance targets are exceeded.
Foster a culture of behavioral safety for employees.
Manage full P&L responsibility across assigned locations, supporting financial and operational efficiency.
Coordinate with HR, Recruiting, and Safety teams on staffing and compliance needs.
Maintain fleet and facility readiness and compliance with state, federal, and contractual requirements.
Liaise between union representatives and operations teams where applicable.
Collaborate with Payroll, Finance, and Safety teams to streamline operations and address discrepancies.
Plan and execute hiring needs with HR and Recruiting teams.
Ensure fleet readiness in collaboration with Shop Managers and compliance with relevant mandates.
Oversee daily operations, incident reporting, and resolution processes.
Maintain clean, organized, and efficient facilities across sites.
Support special projects, including field trip logistics and charter processes.
Deliver consistent KPI performance and operational efficiency across multiple locations.