Local Sales Executive

The Suddath Companies•Charlotte, NC

7d•Hybrid

About The Position

Suddath is seeking a Local Sales Executive to join their team. Suddath is a company with a 100+ year reputation for excellence, known for being innovative, growing, and financially stable. They are dedicated to promoting a culture that thrives on inclusion and diversity. Suddath offers relocation and logistics services globally and is recognized as one of the best places to work, providing a caring, family environment. This role involves identifying and closing new household goods business opportunities consistent with company goals and objectives, and developing a strong network of referral partnerships.

Requirements

Hunter mentality imperative for success.
Ability and willingness to both conduct virtual surveys and travel to customer residences to conduct visual surveys on-site.
Social and develop strong relationships with ease
Ability and desire to uncover move opportunities on a daily basis, be the face of Suddath in the marketplace, and maintain high visibility in the community to establish self as the mover of choice
Excellent verbal and written communication skills
Customer service oriented
Attention to detail imperative for survey and estimating accuracy
Ability to relate well with a diverse range of people of varying backgrounds, ages and experiences
Ability to prioritize and re-prioritize as situations and needs change throughout the work day
Ability to organize workflow to manage daily responsibilities, meet deadlines and prioritize work
Excellent teamwork and interpersonal skills required
Excellent attention to detail and follow-through
Ability to develop and maintain positive working relationships with internal and external customers
Ability to demonstrate initiative and to work with minimum supervision
Willing to adhere to policies and processes set forth by management
Ability to read and interpret documents such as forms, contracts, and procedure manuals.
Ability to draft routine reports.
Ability to speak effectively before groups of customers or employees of an organization.
Excellent written and verbal communication skills.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Strong knowledge of Microsoft Office Suite
Experience with social networking and utilizing a CRM database
Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

Nice To Haves

Moving industry experience is preferred

Responsibilities

Aggressively cultivate new business through referrals, local and professional networking, internet research, social media connections, etc.
Meet or exceed established self-generated appointment goals, closing ratios, quality scores and sales volume guidelines.
Develop and deliver effective and professional sales presentations to key referring partners – including realtors and business networking groups.
Conduct and provide accurate written estimates of service and all applicable information the customer needs to make an informed decision.
Ensure communications are thorough and establish appropriate expectations – for our customers and our internal teams, so every move is set up for success.
Embrace best-in-class sales techniques and practices to differentiate from the competition and earn customers’ trust.
Attend industry events and maintain professional membership status as a way to both network within the industry to develop strong referral partnerships and secure new business.
Work with operations and customer service staff to ensure customer requirements and expectations are clearly defined to ensure top customer satisfaction.
Produce and distribute sales activity reports as required and respond to business needs within a timely manner.
Embrace and utilize the CRM platform, HubSpot, to ensure data is accurate on a daily basis, and to benefit from the sales tools available within the platform to improve closing ratios.
Provide best-in-class customer service, work with integrity, and strive to develop excellent working relationships with fellow employees, vendors, partners and customers.