Local Planner

The Hilldrup Companies•Dacula, GA

About The Position

The Local Planner coordinates and dispatches daily local moving jobs, aligning crews, trucks, equipment, and paperwork to support efficient, on-time service. The role leads morning dispatch and crew assignments, checks uniform and equipment compliance, and communicates with crews, agents, sales staff, customer service coordinators, and customers throughout the day. It also monitors operational alerts, resolves non-conformance issues, and maintains accurate quality, claims, and safety records. Success requires strong organization, sound judgment under time pressure, and working knowledge of the local area and moving equipment. The position has no supervisory responsibilities. Hilldrup operates facilities in Virginia, Maryland, North Carolina, South Carolina, Georgia, and Florida, and has more than 500 employees. The company provides domestic and international moving, logistics, and workplace solutions. Hilldrup describes itself as an award-winning workplace where employees are valued, encouraged to grow professionally, and empowered to build lasting careers. Its stated values are Empowered Accountability, Uncompromised Integrity, Unwavering Commitment, Fearless Communication, Infectious Positivity, and Purposeful Agility.

Requirements

Two to four years of experience in the moving and storage industry.
Solid understanding of the geographical area.
Knowledge and understanding of truck sizes, types, and functions.
Fluency in written and spoken English.
Customer-focused, collaborative, communicative, resilient, inclusive, and organized.
Ability to stand, walk, and remain active throughout warehouse and operational areas for extended periods.
Ability to frequently bend, stoop, reach, and move between work areas.
Ability to enter and exit vehicles and safely inspect trucks, equipment, and work areas.
Ability to lift, carry, and move equipment, supplies, and materials as needed.
Ability to work in varying warehouse and outdoor conditions and maintain physical activity during busy or peak periods.

Nice To Haves

Ability to converse in Spanish.

Responsibilities

Coordinate and dispatch daily local moving jobs, assigning crews, trucks, and equipment.
Lead morning dispatch by confirming crew assignments, routes, and job details before trucks leave the yard.
Work with agents, sales staff, internal departments, and customers to resolve scheduling conflicts and keep jobs on track.
Host daily crew huddles to communicate job expectations, safety reminders, and schedule changes.
Review job paperwork with crews before dispatch for accuracy and completeness.
Proofread and audit completed paperwork for compliance with company documentation standards.
Inspect crews and equipment for compliance with uniform policies and vehicle and equipment cleanliness standards.
Monitor dispatch alerts and operational notifications, addressing non-conformance issues as they arise.
Maintain communication with crews and customer service coordinators to track progress and resolve issues in real time.
Enter and maintain accurate, up-to-date quality, claims, and safety records.
Support company performance goals and operational standards through consistent, detail-oriented dispatch management.