Local Internetworking Specialist

EastlinkHalifax, NS
Onsite

About The Position

This is a hands-on, field-rooted technical role at the heart of Eastlink’s network. You’ll work directly with the physical and operational layers that keep our services running - implementing, troubleshooting, and maintaining the infrastructure behind our Network Operations Center (NOC), dedicated data, internet, and telephony services. If you’re someone who enjoys working with equipment, solving real-world connectivity issues, and seeing the immediate impact of your work on customers and network performance, this role is for you. It’s less about sitting behind a desk and more about getting into the network, using your tools, and making things work. You’ll play a key role in both deploying new services and keeping existing ones running smoothly, working closely with engineering, operations, and customer-facing teams.

Requirements

  • Hands-on experience in telecom, CATV operations, installation, and/or fiber splicing
  • Experience with network equipment staging, repair, installation, or troubleshooting
  • Strong working knowledge of data, telecom, and/or IP networking technologies
  • Solid understanding of IP networking fundamentals (routing, switching, and transport systems are an asset)
  • Ability to work in a rotating 24/7/365 operational environment
  • Valid driver’s license and ability to travel within Atlantic Canada as needed
  • Strong communication skills and a team-first approach

Nice To Haves

  • 2-Year Electronics Technician or Electronics Technologist program

Responsibilities

  • Install, configure, and support network hardware across data, internet, video, and telephony services
  • Troubleshoot connectivity issues at both the network and customer level
  • Perform testing to ensure services are delivered and operating as expected
  • Maintain network availability and meet service level objectives
  • Support real-time issue resolution to minimize downtime and service disruption
  • Monitor and maintain hardware, connections, and access to network management systems
  • Assist with network deployments, upgrades, and service rollouts
  • Work alongside engineering teams to bring new services to life
  • Support technician-level planning and execution of network changes
  • Manage spares and critical components to support quick repairs and installs
  • Keep inventory of cables, connectors, patching, and tools organized and ready
  • Ensure hardware and software meet operational and compliance standards
  • Work closely with internal teams and occasionally customers to resolve issues
  • Communicate clearly during installs, troubleshooting, and service restoration
  • Contribute to a team focused on delivering reliable, high-quality service

Benefits

  • We invest in you – with intention and for the long run.
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