Lobby Houseperson | Columbia Hampton Inn
About The Position
Shaner Hotels has an exciting opportunity for you to join the opening team at our newest Hampton Inn by Hilton, located in beautiful downtown Columbia, Pennsylvania! Set within the historic Becker Pretzel Bakeries Potato Chip Factory, this unique 80-room hotel blends local history with modern hospitality. Located within walking distance of the scenic Susquehanna River and historic downtown Columbia, our hotel will offer guests a memorable experience in one of Lancaster County's most charming communities. Future plans for this exciting property include a first-floor restaurant, a rooftop lounge featuring breathtaking views of the Susquehanna River, a fitness center, and pet-friendly accommodations. As a member of our opening team, you'll have the opportunity to help bring this new hotel to life and create exceptional experiences for our guests from day one. We are looking for energetic, passionate, and service-driven individuals who want to begin or grow their hospitality career with Shaner Hotels, a proven industry leader recognized for excellence in hospitality. If you're ready to be part of something new and exciting, we would love to meet you! Join the Hampton Inn Columbia team and start your journey with Shaner Hotels today.
Requirements
- Minimum one year cleaning experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
Nice To Haves
- Bilingual English/Spanish a plus.
Responsibilities
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Maintains standards of quality and cleanliness throughout daily assignments.
- Observes all house and safety rules, housekeeping procedures, and security procedures.
- Cleans and services assigned public spaces according to franchise and hotel standards.
- Returns and restocks cart at end of shift.
- Complete additional deep cleaning / seasonal cleaning functions as scheduled.
- Other duties as assigned.
- Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.
- Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
- Ensures the confidentiality and security of all guest rooms.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
