Part-Time Lobby Host- Magnolia Branch (The Villages)

Seacoast Bank CareersThe Villages, FL
Onsite

About The Position

Join our Team as a Lobby Host at Citizens First Bank! Are you a people person with a passion for joyful customer service? Citizens First Bank is seeking a dynamic and outgoing individual to join our team as a Lobby Host at our Magnolia Branch! As a Lobby Host, you will be the first point of contact for our customers, creating a warm and welcoming atmosphere. This is a shared role with a rotating schedule of one week on, one week off.

Requirements

  • High school diploma or equivalent required
  • one year in a customer service/retail environment
  • Must be able to attend work regularly and on time and perform position requirements with little supervision
  • Must have the ability to meet and greet internal and external customers in a professional, positive manner
  • ability to communicate effectively
  • ability to be flexible by being able to adjust adeptly to changing priorities
  • ability to function as a member of a team including participating in branch activities and displaying positive behavior
  • Must be detail oriented
  • have good general math skills
  • letter composition and typing skills
  • Must be proficient in using Microsoft Office (Outlook, Word, Excel)
  • skilled in using a 10-key calculator and a multi-line phone system

Nice To Haves

  • Previous greeting, hosting or reception experience in a banking or related environment
  • Completed CFT courses in Banking Today

Responsibilities

  • Greet and assist customers with their banking needs, whether it's opening an account, making a deposit, or simply asking a question.
  • Answer incoming calls and direct customers to the appropriate department or representative.
  • Maintain a clean and organized lobby area, ensuring a positive and professional environment.
  • Promote bank products and services, offering solutions tailored to our customers' needs.
  • Collaborate with team members to provide exceptional customer service and achieve branch goals.
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