Part-Time Lobby Host- Magnolia Branch (The Villages)

Seacoast Bank Careers • The Villages, FL

14h • Onsite

About The Position

Join our Team as a Lobby Host at Citizens First Bank! Are you a people person with a passion for joyful customer service? Citizens First Bank is seeking a dynamic and outgoing individual to join our team as a Lobby Host at our Magnolia Branch! As a Lobby Host, you will be the first point of contact for our customers, creating a warm and welcoming atmosphere. This is a shared role with a rotating schedule of one week on, one week off.

Requirements

• High school diploma or equivalent required
• one year in a customer service/retail environment
• Must be able to attend work regularly and on time and perform position requirements with little supervision
• Must have the ability to meet and greet internal and external customers in a professional, positive manner
• ability to communicate effectively
• ability to be flexible by being able to adjust adeptly to changing priorities
• ability to function as a member of a team including participating in branch activities and displaying positive behavior
• Must be detail oriented
• have good general math skills
• letter composition and typing skills
• Must be proficient in using Microsoft Office (Outlook, Word, Excel)
• skilled in using a 10-key calculator and a multi-line phone system

Nice To Haves

• Previous greeting, hosting or reception experience in a banking or related environment
• Completed CFT courses in Banking Today

Responsibilities

• Greet and assist customers with their banking needs, whether it's opening an account, making a deposit, or simply asking a question.
• Answer incoming calls and direct customers to the appropriate department or representative.
• Maintain a clean and organized lobby area, ensuring a positive and professional environment.
• Promote bank products and services, offering solutions tailored to our customers' needs.
• Collaborate with team members to provide exceptional customer service and achieve branch goals.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED