Lobby Attendant | Art Ovation Hotel Sarasota
Shaner Hotels•Sarasota, FL
•Onsite
About The Position
The Lobby Attendant is responsible for maintaining the cleanliness and standards of quality throughout the hotel's public spaces. This role involves handling guest complaints to ensure satisfaction, adhering to safety and security procedures, and performing daily cleaning assignments. The attendant will also be responsible for reporting maintenance issues and restocking supplies.
Requirements
- Minimum one year cleaning experience
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
Nice To Haves
- Previous hotel experience preferred.
- Bilingual English/Spanish a plus.
Responsibilities
- Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.
- Handle guest complaints ensuring guest satisfaction.
- Maintains standards of quality and cleanliness throughout daily assignments.
- Observes all house and safety rules, housekeeping procedures, and security procedures.
- Cleans and services assigned public spaces according to franchise and hotel standards.
- Returns and restocks cart at end of shift.
- Complete additional deep cleaning / seasonal cleaning functions as scheduled.
- Other duties as assigned.
- Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
- Ensures the confidentiality and security of all guest rooms.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
