Lobby Attendant | Ft Lauderdale Downtown Courtyard

SHANER•Fort Lauderdale, FL
•Onsite

About The Position

Shaner Hotels has an exciting opportunity to join our team at the Fort Lauderdale Downtown Courtyard by Marriott. Located just minutes from the beautiful Fort Lauderdale Beach, this 137-room hotel offers an exceptional guest experience with modern accommodations, a spectacular rooftop bar and pool, and a prime downtown location. With over 2,300 square feet of flexible meeting and event space, our hotel welcomes both business and leisure travelers while providing associates with the opportunity to grow their hospitality careers in a dynamic and engaging environment. At Shaner Hotels, we are committed to delivering exceptional service, creating memorable guest experiences, and providing our associates with opportunities for professional growth. If you are passionate about hospitality and enjoy being part of a team that makes a difference every day, we invite you to explore this exciting opportunity and join our team!

Requirements

  • Minimum one year cleaning experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Knowledge of proper chemical handling.

Nice To Haves

  • Bilingual English/Spanish a plus.

Responsibilities

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Maintains standards of quality and cleanliness throughout daily assignments.
  • Observes all house and safety rules, housekeeping procedures, and security procedures.
  • Cleans and services assigned public spaces according to franchise and hotel standards.
  • Returns and restocks cart at end of shift.
  • Complete additional deep cleaning / seasonal cleaning functions as scheduled.
  • Other duties as assigned.
  • Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.
  • Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
  • Ensures the confidentiality and security of all guest rooms.
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