Lobby Attendant-PM

Crescent Careers • Houston, TX

17h • Onsite

About The Position

The Lobby Attendant is responsible for maintaining the cleanliness and appearance of the hotel lobby, entrance, hallways, elevators, public restrooms, meeting spaces, and other public areas. This role involves regularly inspecting these areas, addressing cleanliness concerns promptly, and performing various cleaning tasks to uphold hotel standards. The attendant will also assist with guest services, respond to incidents, and support other departments as needed, all while adhering to Hilton brand standards and safety protocols.

Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, push, pull, and carry up to 50 pounds.
• Frequent bending, stooping, reaching, and repetitive motions.
• Ability to operate cleaning equipment and use cleaning chemicals safely.
• Strong attention to detail and commitment to cleanliness.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Ability to prioritize tasks in a fast-paced environment.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous housekeeping, custodial, or hospitality experience preferred.

Responsibilities

• Maintain the cleanliness and appearance of the hotel lobby, entrance, hallways, elevators, public restrooms, meeting spaces, and other public areas.
• Regularly inspect public areas and promptly address cleanliness concerns.
• Vacuum, sweep, mop, dust, polish, and sanitize designated areas according to hotel standards.
• Clean glass doors, windows, mirrors, furniture, fixtures, and decorative elements.
• Empty trash receptacles and replace liners as needed.
• Restock supplies in public restrooms, including soap, paper products, and amenities.
• Respond promptly to spills, accidents, and guest requests to ensure a safe environment.
• Assist with setting up and maintaining public area furniture and décor presentations.
• Report maintenance issues, safety hazards, and repair needs to the appropriate department.
• Support Housekeeping and other hotel departments during high-occupancy periods and special events.
• Follow all Hilton brand standards, safety procedures, and cleaning protocols.
• Provide friendly and professional interactions with guests, offering assistance and directions when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED