Security - Culver City

Customized Guard Services & SystemsLos Angeles, CA
Onsite

About The Position

The Lobby Ambassador serves as the first point of contact for tenants, guests, and visitors entering the commercial high-rise building. This role involves providing a welcoming atmosphere, ensuring the security and safety of the premises, and delivering exceptional customer service. Customized Guard Services & Systems (CGSS) is a fast-growing, privately-owned & operated company that invests in its employees for career advancement and success.

Requirements

  • Guard Card

Responsibilities

  • Greet and assist tenants, guests, and visitors warmly.
  • Provide directions, information, and assistance regarding building amenities, services, and surrounding areas.
  • Address and resolve inquiries and concerns promptly and courteously.
  • Monitor and control access to the building, ensuring only authorized individuals enter.
  • Verify identification and issue visitor passes as necessary.
  • Maintain a visitor log and manage guest check-ins and check-outs.
  • Conduct regular surveillance of the lobby area and report any suspicious activities or security breaches.
  • Collaborate with security personnel to ensure the safety of the building and its occupants.
  • Respond promptly to emergencies, such as fire alarms, medical incidents, or evacuations, and assist as needed.
  • Serve as a liaison between building management, security, and tenants.
  • Communicate effectively with other team members and departments to ensure smooth operations.
  • Relay important information or updates to tenants and guests as required.
  • Ensure the lobby area is clean, tidy, and well-maintained at all times.
  • Coordinate with maintenance and cleaning staff to address any issues or concerns.
  • Report any maintenance needs or safety hazards to the appropriate personnel.

Benefits

  • Competitive weekly pay
  • Uniforms Provided
  • Exclusive App Access (direct deposit, clock in/out, W1 forms, day off requests, resources, support)
  • Comprehensive support
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Holidays
  • 401K/403b Plan
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