Lobby Ambassador
About The Position
The Concierge Officer position helps maintain a safe and secure environment for our clients by remaining visible, actively monitoring the premises, and maintaining access control. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Concierge Officers will provide customer service and information to a client’s employees and customers. The Concierge Officer is a public facing, customer service driven position. If you have receptionist, hospitality, or retail industry background, you are a great fit for this role. No customer service experience? No problem! With a positive attitude and outgoing personality, we will provide the training and knowledge you need to be successful in the security industry.
Requirements
- No customer service experience? No problem! With a positive attitude and outgoing personality, we will provide the training and knowledge you need to be successful in the security industry.
Nice To Haves
- receptionist background
- hospitality background
- retail industry background
Responsibilities
- Greeting and assisting visitors, employees, and tenants professionally.
- Checking ID's, registering visitors, issuing badges, and enforcing access policies.
- Monitoring lobby activity, watching for suspicious behavior, and maintaining a visible security presence.
- Responding calmly to incidents, alarms, emergencies, and evacuation situations.
- Keeping logs, reports, and visitor records accurate and up to date.
- Coordinating with security teams, building management and other staff as needed.
- Keeping the lobby neat, organized, and ready for guest.
Benefits
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
- Access to earned wages on a daily basis, prior to payday (Restrictions and fees may apply. Certain waiting periods may also apply.)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
