Loan Workout Associate

Wells Fargo•West Des Moines, IA

1d•Hybrid

About The Position

Wells Fargo is seeking a Loan Workout Associate for the Legal Remedies Team in Unsecured Lending Operations. In this role, you will provide support to internal and external customers in moderately complex initiatives relating to collection portfolio data to reduce delinquency and restructure loans within the Loan Workout functional area. You will research credit or account information, perform skip tracing, review workout and restructure problem loans and payment plans, and research vendor program remedies and recourse to determine loss projections. You will also review low complexity collection portfolio or customer issues, processes, policies, and procedures for which answers can be quickly obtained related to deliverables with narrower impact. A solid understanding of company policies, procedures, and collection systems is utilized, and adherence to risk ratings and compliance matters is expected. You will identify opportunities for process improvements in the Loan Workout area, receive direction from a supervisor, and exercise judgment within defined parameters while developing an understanding of Loan Workout functions, policies, procedures, and compliance requirements. Collaboration and consultation with peers, colleagues, and managers to resolve issues and achieve goals is also a key part of this role.

Requirements

6+ months of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Nice To Haves

Exposure to Wells Fargo systems: ECAR, FDR, HOGAN, INNOVIS, SLATE, ICMP, IRRIS, MARS, and MOBIUS.
Experience with reviewing legal documents for accuracy.
Developed professional verbal and written communication skills.
Intermediate Microsoft Office suite skillset.
Exposure working with Third Party Vendors.
Ability to read and interpret legal documents.
Strong analytical skills with high attention to detail and accuracy.
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.

Responsibilities

Provide support to internal and external customers in moderately complex initiatives relating to collection portfolio data to reduce delinquency and restructuring of loans within the Loan Workout functional area
Research credit or account information
Perform skip tracing, review workout and restructure problem loans and payment plans
Research vendor program remedies and recourse to determine loss projections
Review low complexity collection portfolio or customer issues, processes, policies and procedures for which answers can be quickly obtained related to deliverables with narrower impact
Utilize solid understanding of company policies, procedures and collection systems
Adhere to risk ratings and compliance matters
Identify opportunities for process improvements in Loan Workout area
Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of Loan Workout functions, policies, procedures, and compliance requirements
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals