Loan Workout Officer

Synovus•Columbus, GA

About The Position

Responsible for the effective management of a portfolio of 15–20 commercial loan workout relationships, averaging $1 million each, with diverse scope and complexity. The role seeks timely transaction resolution while preserving principal and obtaining fee income and expense reimbursements. It establishes action plans with specific resolution target dates and promptly recommends adjustments to risk ratings, loss recognition or write-offs, and accrual status. The position has $1 million loan renewal authority and uses professional knowledge, experience, and analytical criteria to make decisions independently and determine methods and procedures for new assignments. The position may work with lending and borrowing institution officials to develop workable workout strategies, including restructuring credit and repayment terms, improving collateral security, or establishing recourse to other borrower assets. It coordinates with internal departments and external professionals to ensure compliance, enforce the bank’s rights and remedies when necessary, and maximize recovery of nonperforming assets. It also prepares management reports, maintains credit documentation, monitors covenant compliance and recovered funds, and coordinates implementation of workout plans. The officer interacts with peers, managers, and clients, and may lead a team, mentor, orient, train, or review the work of lower-level workout specialists. Team members are expected to observe applicable policies, procedures, laws, regulations, and risk limits, and promptly report known or suspected violations. Other related duties may be assigned. The description indicates the general nature and level of work and is not a comprehensive inventory of all duties or qualifications. Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Requirements

Bachelor’s degree in Business Administration, Finance, or a related discipline, or equivalent work experience.
8 years of job-related experience and 5 years of job-specific experience.
Successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) under the SAFE Act within an established timeframe after initial employment; registration includes a nationwide fingerprint check.
Ability to sit regularly.
Ability to stand or walk regularly.
Ability to talk and hear regularly.
Ability to see objects up close or at a distance, use peripheral vision, and identify basic colors.
Ability to use hands and reach.
Work takes place in a normal office environment.

Responsibilities

Manage an assigned portfolio of commercial loan workout relationships.
Develop feasible, timely workout strategies with lending and borrowing institution officials, including restructuring credit and repayment terms, improving collateral security, or establishing recourse to other borrower assets.
Coordinate with tax, legal, audit, and credit/loan policy departments to ensure negotiated workout agreements comply with firm policies and regulatory requirements.
Coordinate enforcement of the bank’s rights and remedies when workout plans are infeasible or further default occurs; work with counsel, loan recovery, turnaround professionals, court-appointed receivers, and others to maximize recovery of nonperforming assets.
Attend bank judicial proceedings as required.
Coordinate the establishment of liquidation values for bank collateral with liquidators, appraisers, and other professionals.
Prepare management reports and maintain credit file documentation.
Recommend timely risk-rating adjustments and update loan-loss recognition and required accruals.
Monitor covenant compliance, ensure required financial reporting, and resolve documented exceptions.
Monitor collection and ensure the correct application of recovered funds.
Coordinate implementation of workout plans with loan review, accounting, and other relevant departments.
Interact with peers in other functional areas, managers, and clients, including in controversial or influential situations.
May act as a team lead and mentor, and may orient, train, or review the work of lower-level workout specialists.
Observe policies, procedures, laws, regulations, and role-specific risk limits, and timely report known or suspected violations to the appropriate Firm authority.
Perform other related duties as required.