Loan Specialist

New American Funding

20h • Remote

About The Position

This role involves an 8-week training program for Processors. The position is fully remote and starts on Monday, June 1st. The working hours are 9 am to 5 pm CST, Monday through Friday. The pay is $17.50 per hour plus a $150 bonus for each closed loan file. The primary responsibilities include supporting Sr. Processors and the Processing Manager by performing various loan documentation duties. This includes entering information into Encompass, following up with customers and loan officers to obtain necessary documentation for timely mortgage loan processing. The role requires clear and effective communication, multitasking, teamwork, and pipeline management to meet closing expectations.

Requirements

• Demonstrate advanced product knowledge of FHA, VA, Conventional and other loan programs such as Home Equity Lines of Credit, 2nd Mortgages, Home Improvement, down payment assistance and bond programs.
• Demonstrate working knowledge of federal and state guidelines, rules and regulations such as RESPA, TILA, HMDA, etc.
• Excellent written and oral communication skills.
• Ability to use creative thinking to find solutions to problems.
• 1-2 years' of current experience in processing mortgage loans.
• Proficient with Encompass, or other paperless mortgage loan origination systems.
• Understanding of all compliance regulations and investor guidelines.
• Must be able to verify identity and employment eligibility to work in the U.S.

Responsibilities

• Communicate clearly and effectively with customers, loan agents and other third parties involved in the mortgage loan transaction.
• Request, review and verify all loan documents such as income, credit, appraisal and title insurance, to ensure complete and accurate information is in the file before it is sent to underwriting.
• Obtain verification of deposit, verification of employment, credit report
• Prioritize and monitor daily workflow in order to ensure all loans are being worked on in accordance with company's timeline expectations.
• Maintain constant communication with customers and loan agents on status updates and/or changes to the loan.
• Ensure any necessary and critical changes which require re-disclosures have been accurately notated and checked in the loan origination system for compliance purposes.
• Coordinate loan closing with customers, title companies, and loan agents.
• Resolve any customer service issues or complaints.
• Other duties may be assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees