Loan Specialist - 221

Sun Loan•Midwest City, OK
•Onsite

About The Position

Sun Loan is seeking a motivated Loan Specialist to join their team. In this role, you will build relationships with customers, identify financial solutions, and process loan applications. You will also explain loan terms, answer customer questions, and assist with account growth through outreach and follow-up. Additionally, you will handle collection calls and support daily branch operations while providing excellent customer service.

Requirements

  • At least 1 year of customer service experience
  • Strong communication and relationship-building skills
  • Dependable, organized, and detail-oriented
  • Comfortable multitasking in a fast-paced environment

Nice To Haves

  • Sales experience
  • Collections experience
  • Retail experience
  • Hospitality experience
  • Banking experience
  • Call center experience

Responsibilities

  • Build relationships with customers and help identify financial solutions that fit their needs
  • Process loan applications and maintain accurate customer records
  • Explain loan terms and answer customer questions
  • Contact customers regarding payment arrangements and account status
  • Assist with account growth through customer outreach, referrals, and follow-up
  • Make collection calls and work with customers to find payment solutions
  • Support daily branch operations while delivering excellent customer service

Benefits

  • Monthly Bonus Opportunities
  • Paid Training
  • Career Growth & Advancement Opportunities
  • Medical, Dental & Vision Benefits
  • 401(k) with Company Match
  • Paid Time Off & Holidays
  • Telehealth & On-Demand Pay
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