Loan Specialist - 078

Sun Loan • Independence, MO

21h • Onsite

About The Position

This role involves customer service and collections, requiring strong organizational and communication skills. The Loan Specialist will manage multiple tasks, build customer relationships, and utilize basic math skills for data analysis and calculations. Proficiency in operating systems and common software applications is essential, along with the ability to install, configure, and troubleshoot software.

Requirements

• 1 year Customer Service experience in any field
• Proficiency in operating systems (e.g., Windows, macOS, Linux) and common software applications (e.g., Microsoft Office Suite, Google Workspace), with experience in software installation, configuration, and troubleshooting.
• Demonstrates a positive attitude, strong work ethic, and a collaborative approach, contributing to a respectful and productive work environment.
• Excels in building and maintaining strong customer relationships, demonstrating excellent communication, active listening, and persuasive sales techniques to drive customer satisfaction and business growth.
• Strong organizational skills, with the ability to manage multiple tasks efficiently, prioritize responsibilities, and meet deadlines while maintaining attention to detail.
• Proficient in basic math skills, including addition, subtraction, multiplication, and division, with the ability to apply these skills to analyze data and perform calculations accurately.

Nice To Haves

• 6 months Collections experience
• High School/GED preferred

Responsibilities

• Manage multiple tasks efficiently, prioritize responsibilities, and meet deadlines while maintaining attention to detail.
• Build and maintain strong customer relationships, demonstrating excellent communication, active listening, and persuasive sales techniques.
• Operate systems and common software applications, including installation, configuration, and troubleshooting.
• Apply basic math skills to analyze data and perform calculations accurately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED