Loan Servicing Specialist

United Federal Credit Union • Saint Joseph, MI

10d • Onsite

About The Position

The Loan Servicing Specialist I is responsible for the servicing of all consumer and mortgage loans within the Credit Union. This role involves executing all related tasks in strict compliance with internal policies and regulatory requirements to ensure accurate and efficient loan servicing. The Loan Servicing Specialist I must possess expert knowledge of loan servicing processes, continuously seeking opportunities for operational improvements and efficiencies.

Requirements

• High school diploma or equivalent required.
• Minimum of 1 years’ experience in related field
• Proficient in Microsoft Office applications
• Excellent organizations skills
• Ability to effectively collaborate with others and accept challenging assignments
• Ability to develop support documentation or standard operating procedures
• Must have demonstrated verbal and written communication skills
• Ability to work in a team setting or independently
• Ability to work under pressure.
• Ability to work and contribute in a team-oriented environment
• Proven problem-solving abilities.
• Ability to analyze and evaluate information
• Ability to interpret policies, guidelines, and regulations.
• Ability to concentrate in a multi-task environment.

Nice To Haves

• Minimum of 1 years’ experience with loan servicing is preferred.

Responsibilities

• Responsible for the effective and timely performance of all functions related to escrow administration, lien placement, insurance management, claim processing, borrower protection benefit administration, credit reporting disputes, and collateral release. Ensures compliance with federal and state regulations.
• Evaluate department processes and procedures and recommend improvements to support the Credit Union’s strategic objectives.
• Maintain a thorough understanding of loan products and servicing procedures. Assist with audits and compliance reviews as needed. Provide backup to all functional areas of Loan Servicing. Special projects or duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED