Loan Servicing Specialist (Flex)
About The Position
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. At Regions, the Loan Servicing Specialist performs a variety of operational tasks within Loan Servicing which may include special servicing, loan workout, investor relations, and loan operations.
Requirements
- High School Diploma or GED
- Applicants will be expected to pass any assessment associated with the position
Nice To Haves
- One (1) year of banking or related work experience
- Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
- Data entry and typing skills
- Proficient in Microsoft Excel and Word
- Strong time management
- Strong written and verbal communication skills
Responsibilities
- Receives and reviews incoming work, contacting appropriate resources as needed
- Reviews loan documentation for accuracy
- Completes validation of loan documentation, reports, and/or systems
- Documents missing, incorrect, or incomplete documents and/or data
- Performs data entry and/or enters loans into the appropriate systems
- Resolves customer or associate inquiries as necessary and communicates when applicable
- Prepares, edits, distributes, and/or corrects documents/reports
- Researches and resolves loan related issues which may include missing payments, disputed accounts history requests and general loan related questions
- Works under general supervision following established guidelines and procedures
- Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
Benefits
- This position is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
