Loan Servicing Specialist III

Citizens Business Bank • Rancho Cucamonga, CA

5d • Onsite

About The Position

With minimal direct supervision of the Loan Servicing Supervisor and/or Manager, the associate is required to perform all loan servicing functions.

Requirements

• High School diploma or GED
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
• Ability to apply concepts of basic algebra and geometry, and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Proficient in MS Office (Word, Excel, Outlook)
• Proficient in the use of mainframe loan systems, preferably FISERV
• Proficient in the use of PC based loan systems, preferably Lease Complete
• Familiar with standard U.S. commercial, consumer and real estate lending policies
• Familiar with standard U.S. note department workflow
• Knowledge of U.S. federal and California state banking laws and regulations related to banking
• Team player
• Sets high standards for self and team
• Adapts well to changes
• Strong can do attitude
• Takes the initiative
• Ability to work under pressure
• Attention to detail

Nice To Haves

• a minimum 3 years loan servicing experience preferred

Responsibilities

• Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job.
• Performs all functions related to balancing, reconciliation and certification of GL accounts.
• Board and fund all new and renewed loans and leases.
• Process payments, payoffs, paydowns, as well as, advances, maintenance transactions and non-posted transactions.
• Process collateral lien perfection and lien releases.
• Process all payoff demand requests, prepayment penalty calculations and paid note documentation.
• Process charge offs and recoveries for all loans and leases.
• Perform the call back/audit function when required for all entries to the loan/lease systems.
• Perform updates as needed on the loan tickler and collateral systems.
• Respond to internal/external inquiries.
• Prepare and maintain departmental logs and reports.
• Accurately scan and index loan documentation into the appropriate imaging groups and Types.
• Provide, present and promote The Citizens Experience to all external and internal customers.
• Other duties as assigned.

Benefits

• annual bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED