Loan Servicing Representative

Corefirst Bank & Trust • Lenexa, KS

6d • Onsite

About The Position

Performs a variety of duties related to the servicing and administration of loans. This role involves processing daily exception reports, managing paid files, performing maintenance on consumer and commercial loans, calculating and processing payoffs, and posting transactions to loans and general ledger accounts. The representative will also handle servicing participation loans, SBA reporting, credit bureau maintenance, filing NSI/UCCs, answering customer inquiries, sending correspondence, funding loan transactions, balancing GL accounts, filing lien documents, tracking titles and collateral documentation, and understanding loan collateral and perfection requirements. Specific duties related to servicing Real Estate Loans include investor reporting, escrow analysis, PMI reporting, and monitoring insurance claims. Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• One year of banking and/or lending experience required
• High school diploma or equivalent required
• Work involves communicating with immediate colleagues, other bank employees, customers, and vendors primarily for purposes of giving or obtaining information.
• Work requires courtesy and friendliness in providing assistance and exchanging factual information.
• Ability to relate and empathize with people.
• Basic accounting knowledge
• Microsoft Office proficiency
• Detail/Goal/Solutions Oriented
• Excellent listening, verbal and written communication skills
• Ability to resolve conflicts
• Applicants must pass a drug screen and background check

Nice To Haves

• Previous loan servicing experience desired

Responsibilities

• Review daily exception reports
• Process Paid Files
• Perform maintenance on both consumer and commercial loans
• Calculate and process payoffs
• Post transactions to loans and general ledger accounts
• Service participation loans
• SBA reporting
• Credit Bureau maintenance
• File NSI/UCC’s
• Answer phones to assist both internal and external customers
• Send correspondence as needed
• Fund all loan transaction types for processing departments onto the bank’s core system
• Balance GL accounts for loans
• File lien documents with the appropriate state and county
• Track titles and collateral documentation for lien perfection
• Understanding of loan collateral and perfection requirements
• Servicing of Real Estate Loans that will include the following: Investor reporting and servicing, Escrow analysis/Paying real estate taxes and property insurance, PMI reporting, Monitoring and processing insurance claims

Benefits

• Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED