Loan Servicing Coordinator

Taylor Bank•Berlin, MD

4d•Onsite

About The Position

At Taylor Bank, everything we do is about serving our community and building strong customer relationships. We are seeking a Loan Servicing Coordinator to work on-site at our Berlin, Maryland corporate office.

Requirements

Associate’s degree from two-year college or university and at least one (1) year of mortgage servicing or banking experience; or equivalent combination of education and experience.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Excellent communication and interpersonal skills.
Team-oriented and adaptable to change.

Responsibilities

Performing loan boarding, ensuring accuracy of loan terms, collateral, fees and accounting setup.
Validating executed loan documents against system data; researching discrepancies and coordinating corrections.
Processing daily servicing transactions, including payments, advances, payoffs, and maintenance activity.
Performing, and assisting in reviewing, loan related general ledger reconciliations; identifying trends, variances, and recurring issues.
Reviewing post closing documentation and imaging quality for completeness and adherence to retention standards.
Maintaining and analyzing exception, tickler, and aged item reports; recommending resolution strategies and escalating complex items.
Supporting periodic loan file reviews and testing activities; assisting in documenting findings and corrective actions.
Preparing, uploading, validating, and correcting HMDA and CRA data within the NContracts system.
Reviewing edit reports, data trends, and recurring errors; collaborating with underwriting, lending, and operations to improve upstream accuracy.
Supporting TRID documentation workflows by reviewing POS data, disclosure completeness, and documentation integrity.
Preparing operational, servicing, and compliance related reports for loan operations leadership.
Supporting internal audits, loan reviews, and regulatory exams by compiling data, documentation, and analysis.
Participating in system enhancements, workflow redesign, and testing related to LOS, POS, core, imaging, and reporting tools.
Identifying opportunities to automate, streamline, or strengthen loan operations processes and controls.
Cross training with the Loan Administrator on controls, escalations, regulatory submissions, and reporting requirements.
Serving as designated backup for key loan operations control functions as assigned.
Performing other related duties as assigned to support Loan Operations efficiency, compliance, and service standards.