Lending Compliance Specialist

Rio Bank • McAllen, TX

2d

About The Position

Rio Bank is seeking a Loan Servicing Compliance Specialist II to join its Loan Administration team at the headquarters. This full-time, non-exempt role helps ensure loan servicing processes are accurate, compliant, and well supported. The work covers escrow administration, HMDA reporting, application tracking, flood insurance compliance, and consumer credit disputes. The specialist also supports lending staff, maintains records, and protects confidential customer and bank information.

Requirements

• High school diploma or equivalent.
• At least 2 years of banking or related financial services experience.
• At least 1 year of loan operations experience.
• Working knowledge of loan documentation and applicable lending regulations.
• Strong attention to detail, organization, problem-solving, and follow-through.
• A collaborative approach and commitment to great service.

Nice To Haves

• Associate degree.
• Lending compliance or regulatory experience.

Responsibilities

• Process and review escrow accounts, payments, analyses, notices, and related documentation.
• Review loans for HMDA applicability and support accurate HMDA reporting.
• Maintain documentation for denied, withdrawn, and incomplete loan applications.
• Monitor flood insurance requirements, coverage, notices, and related activity.
• Investigate and track consumer credit disputes and manage related e-OSCAR activities.
• Provide guidance and support to lending staff on loan servicing and compliance processes.
• Maintain accurate records while protecting confidential customer and bank information.

Benefits

• Medical, dental, and vision insurance.
• FSA and HSA options.
• 401(k) retirement plan with company match.
• Paid time off, paid holidays, and other paid leave benefits.
• Life and disability insurance.
• Training and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED