Loan Servicing Clerk

First Farmers Bank & Trust•Kokomo, IN

1d•$18 - $20•Onsite

About The Position

As a Loan Servicing Clerk, you play a critical role in supporting First Famers Bank & Trust’s mission of delivering exceptional financial services and fostering strong community relationships. This position assists department personnel in completing daily loan servicing duties including processing, updating, filing and maintenance of any incoming documentation pertaining to all bank loans. Provide customer assistance to both customers and FFBT staff. This role ensures compliance with all regulatory requirements and internal policies.

Requirements

High School Diploma
Minimum of one year of banking or customer service experience
Experience working with Microsoft Office Suite
Strong attention to detail with a high level of accuracy
Excellent communication and phone skills
Ability to handle sensitive information with confidentiality
Basic computer proficiency

Nice To Haves

Experience with loan documentation
Associate’s or Bachelor’s degree in Business or a related field

Responsibilities

Implement and process loan account maintenance.
Maintain accurate loan documentation and new note tracking logs
Distribute interoffice mail
Process Credit Life and Disability insurance transactions and ensure proper loan system updates
Review and ensure accuracy of loan data within the core system
Process loan payoffs, paydowns, and rate changes
Support internal and external audits by gathering loan documentation
Ensure compliance with bank policies and regulatory requirements
Communicate with internal departments regarding loan servicing needs
Review reports for exceptions
All other job duties as assigned

Benefits

Medical Insurance (eligible on date of hire) with options for High Deductible Health Plan (HDHP) and Co-Pay Plan
Vision Coverage
Dental Coverage
Prescription Plan
Wellness Incentive – earn up to $25 per pay period toward premium reduction
Life & Accidental Death & Dismemberment Insurance – 100% employer-paid
Short & Long-Term Disability Insurance – 100% employer-paid
401(k) Plan
Profit Sharing Stock Option
Health Savings Account (HSA) contributions for HDHP participants
Vacation time
Sick Time
Personal Day
11 Paid Holidays
Paid Bereavement
Paid time to volunteer (when representing FFBT and supervisor approved)
Voluntary Donated PTO Program
Employee Assistance Program
Travel Assistance Program
Educational Assistance Program
Corporate Discounts
Employee Referral Program
Stock Purchase Loan Option
Retirement Plan Counseling
Wellness Program
Gym Reimbursement
Employee Quarterly Recognition Program
AFLAC supplemental benefits
Cincinnati Life supplemental coverage
Family Medical Leave
Paid Bereavement Leave
Maternity Leave Policy