Loan Servicing Associate

Freddie Mac•McLean, VA

1d•$58,000 - $88,000

About The Position

The Loan Servicing/Loan Accounting Payoff Group at Freddie Mac Multifamily is seeking a Loan Servicing Associate to process payoff requests for various Multifamily products. The position will be responsible for processing payoff requests for all active Freddie Mac Multifamily securitized loans and balance sheet loan products. Additional duties include calculating default interest on monetary and non-monetary delinquent loans, processing assignment documents, lien releases and PSA Exhibits, addressing inquiries and resolving issues related to payoff requests, working closely with internal business partners to provide payoff quotes and other necessary information, performing other duties as assigned, which may include projects or additional duties as assigned. This role requires attention to detail, strong analytical skills, and the ability to work collaboratively in a fast-paced environment.

Requirements

College Degree (Accounting, Finance or Business Degree) or equivalent experience
0 - 2 years of experience with loan servicing/mortgage accounting and reviewing loan documents
Proficient use of Microsoft Office (Excel, Word, PowerPoint)
Ability to deliver exceptional business results in a team environment
Strong communication skills (verbal and written)
Must be highly analytical with strong attention to detail, judgment, critical thinking, and problem solving
Strong team player
Must be able to meet tight deadlines on a consistent basis
Must be organized and able to multitask to meet competing deadlines

Nice To Haves

Experience in mortgage banking or related financial services industry.
Previous experience with processing payoff requests for loans, reviewing multifamily loan documents and Investor Reporting
Should be highly adaptable and can navigate with confidence in a fast-paced, ever-changing environment; should be able to work independently and be a problem solver
Broad application of commercial/multifamily mortgage standards and principles

Responsibilities

Processing payoff requests for all active Freddie Mac Multifamily securitized loans and balance sheet loan products
Calculating default interest on monetary and non-monetary delinquent loans
Processing assignment documents, lien releases and PSA Exhibits
Addressing inquiries and resolving issues related to payoff requests
Working closely with internal business partners to provide payoff quotes and other necessary information
Performing other duties as assigned, which may include projects or additional duties as assigned
Act as the primary point of contact for Seller/Servicers during the payoff process
Ensure the Seller/Servicers have uploaded the required payoff document in the Document Management System
Collaborate with internal teams and external business partners