Loan Servicing Associate

Town and Country Credit Union•Fargo, ND

1d•$21 - $31•Onsite

About The Position

Town & Country Credit Union is seeking a detail-oriented, motivated Loan Servicing Associate to join their collaborative lending team. This role is ideal for someone who thrives in a fast-paced environment, has a passion for precision, and enjoys working behind the scenes to make loans happen. As a Loan Servicing Associate, you will work closely with Loan Officers, Credit Analysts, Underwriters, and Business Loan Assistants to ensure accurate and efficient processing of loan documentation. From verifying loan applications to administering loan-related programs, you will play a key role in supporting members through every step of the loan process.

Requirements

A two-year degree or equivalent experience
Strong attention to detail with excellent organizational and analytical skills.
Proficiency in Microsoft Office and ability to learn financial systems quickly.
Outstanding written and verbal communication skills.
Ability to work independently and within a team in a deadline-driven environment.
Commitment to delivering exceptional member service.

Responsibilities

Ensure loan applications and closing documents are complete, accurate, and compliant with regulatory requirements and TCCU guidelines.
Identify and correct errors or missing information in loan files.
Review and calculate interest, principal, and payment data using financial tools.
Support various loan-related product programs (e.g., credit life/disability insurance, force-placed insurance).
Collaborate cross-functionally to move loan documentation smoothly through the approval process.
Communicate clearly and professionally with team members and departments to meet deadlines and maintain a high level of service.
Build positive relationships with members by providing timely and courteous support.