Loan Servicing Analyst

JPMorganChase•Charlotte, NC

About The Position

Join JPMorganChase as a Loan Origination Analyst and contribute to the success of its lending services. The role supports loan origination processes and transaction closings, with a focus on accurate documentation, effective stakeholder communication, problem-solving, and timely task completion. The analyst works with internal and external stakeholders in a fast-paced team environment and helps ensure efficient handling of diverse loan transactions.

Requirements

  • Expertise in loan origination processes and strong stakeholder management skills with internal and external clients.
  • Ability to manage conflicts and facilitate discussions non-confrontationally to support effective communication and resolution.
  • Proven time-management and organizational skills, including prioritizing tasks and meeting deadlines.
  • Developing proficiency in critical thinking and evaluation to assess situations and make informed decisions.

Nice To Haves

  • Expertise in lending services and ability to use AI/ML technologies to streamline processes and improve decision-making accuracy and efficiency.
  • Strong communication and interpersonal skills for collaboration and rapport building in a team environment.
  • Adaptability to changing priorities and environments.
  • Keen attention to detail and accuracy in documentation, with a focus on quality and compliance.
  • Developing experience with AI-powered analytics, workflow automation, or intelligent process tools to improve efficiency, reduce manual effort, or increase accuracy in operational processes.

Responsibilities

  • Assist with preparing and finalizing documentation for loan origination and transaction closings.
  • Manage relationships and communication with clients and internal teams to support efficient handling of loan transactions.
  • Identify issues arising during loan origination and apply analytical and problem-solving skills to address them.
  • Help identify potential conflicts and collaborate with team members to mediate and resolve disputes.
  • Coordinate and prioritize tasks to complete loan origination activities on time.
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