Loan Services Specialist

Community 1st Credit Union•Ottumwa, IA
•Onsite

About The Position

Community 1st Credit Union is seeking a Loan Specialist to help preserve the Credit Union’s assets. The position is located at the headquarters in Ottumwa. The role supports general accounting and loan servicing, with a focus on motor vehicle and DNR titles, UCC filings, total loss claims, controlled distribution of loan funds, and perfection of consumer-loan collateral. It also involves responding to member and internal inquiries and maintaining knowledge of loan documentation and underwriting platforms.

Requirements

  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office.
  • Courtesy, tact, and diplomacy in interactions with others.
  • Ability to communicate with people inside and/or outside the organization to share or obtain information, build relationships, and solicit cooperation.
  • Self-motivation and ability to work well in a team environment.
  • Ability to maintain a high level of confidentiality and promote a professional environment.
  • Proficiency with 10-key.

Responsibilities

  • Post journal entries, process payments, and verify information.
  • File and assist with preparing reports.
  • Perform general accounting administrative tasks, including processing mail and posting accounting entries.
  • Maintain assigned general ledger accounts.
  • Perform tasks in an electronic liens system, primarily involving motor vehicle titles, DNR titles, UCC filings, and total loss claims.
  • Handle the controlled distribution of loan funds and collateral perfection on consumer loans.
  • Troubleshoot and resolve member and internal inquiries in a timely manner.
  • Maintain working knowledge of required loan documentation and an understanding of the Credit Union’s underwriting platforms.

Benefits

  • Health insurance (three plans)
  • Dental insurance
  • Vision insurance
  • Paid volunteer time
  • Paid vacation
  • Paid sick time
  • 11 paid holidays
  • Education reimbursement program
  • Flexible spending
  • Health Reimbursement Arrangement (HRA)
  • Employee Assistance Program (EAP)
  • 401(k) plan with a company contribution, even if the employee does not participate
  • Life insurance for the employee equal to three times annual salary
  • $10,000 life insurance policy for spouse
  • $1,000 life insurance policy for dependent
  • Short-term disability
  • Long-term disability
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