Bilingual Loan Sales Representative - Katy, TX
About The Position
The Loan Sales Representative (LSR) uses interpersonal skills and business knowledge to meet customer needs. Working closely with the Branch Manager and staff, the LSR builds relationships and identifies customer needs. The role requires knowledge of product and service features to deliver an exceptional customer experience, and involves interviewing customers with professionalism, patience, curiosity, and a results-oriented approach. The position is based onsite at the branch office; working from home is not permitted. The company describes itself as a family-run financial services company with more than 380 offices across the Southeast and ongoing expansion into new territory.
Requirements
- High school diploma or equivalent.
- Ability to meet current licensing requirements of applicable state and federal regulators.
- Ability to analyze relevant information and apply individual judgment.
- Advanced interpersonal relationship skills across varied social and business settings.
- Ability to maintain confidential business and personal information.
- Action- and results-focused approach.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite products.
- Bilingual in Spanish.
- Must work onsite at the branch office; working from home is not permitted.
Nice To Haves
- Valid driver's license and ability to operate an automobile.
Responsibilities
- Recommend products and services that support individual and branch sales goals and meet customer expectations.
- Market branch products and services to current and potential customers.
- Conduct assigned collection calls to arrange payment on customer accounts.
- Seek opportunities to originate new loans with new and existing customers.
- Develop knowledge of credit underwriting methods and sales tools.
- Ensure customer information is correct and document interactions.
- Consistently meet or exceed branch and individual goals.
- Engage customers in dialogue to identify and respond to needs promptly and efficiently.
- Build internal and external relationships.
- Maintain the confidentiality of customer and privileged information.
- Adhere to 1FFC policies and procedures.
- Comply with state and federal regulations.
- Participate in personal development.
- Demonstrate knowledge of all 1FFC products.
- Seek additional opportunities and responsibilities.
Benefits
- Competitive pay
- Bonus potential
- Medical benefits
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Paid holidays
- Paid volunteer time
- Training programs and other developmental opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
