Loan Remittance Specialist I

Pennymac • Moorpark, CA

22h • Onsite

About The Position

Responsible for receiving and reviewing of loan remittance and correspondence transactions and handling applicable activity in accordance with company policies and all applicable regulatory requirements. Resolve exceptions, disposition loan remittances to corresponding loan balances, and prepare bank deposits maintaining the highest level of quality. Work with numerous departments to research, analyze and support responses to customer, investor and/or other 3rd party inquiries regarding default and/or non-defaulted loans. Handle transactions with limited supervision to complete daily tasks and duties.

Requirements

• Financial Services and, if possible, mortgage industry experience preferred
• Advanced technical proficiency including Word, Excel, Gmail and 10-key by touch
• Excellent critical thinking, problem solving and mathematical skills, using sound judgment
• Experience using automated financial or loan tracking systems preferred
• Basic knowledge of running existing queries and creating reports preferred
• Knowledge of customer service and collection principles a plus
• A team player with strong business acumen, excellent communication skills, and a proven track record of delivering accurate results in a fast-paced environment with minimal supervision

Responsibilities

• Open, capture and process remittance exception transactions in accordance with department protocol to meet all investor, insurer, state, federal and other compliance guidelines for specific transaction types and codes
• Review incoming documentation/correspondence for data integrity
• Identify/Escalate any scenarios that impact a loan transaction
• Handle remittance applications and loan adjustment transactions
• Provide feedback on out of balance conditions in the General Clearing Account
• Process all exception activity to ensure timely completion based established SLAs and escalation where applicable.
• Process daily posting consolidations to ensure all negotiable items are processed in accordance with applicable regulations and company policies
• Process and document negotiable items, collaborating with other internal departments to ensure accurate account documentation and posting instructions
• Assist with researching and gathering backup for internal Compliance related reports and routines
• Provide feedback to create new compliance monitoring routines and update Policies and Procedures to document the process
• Perform other duties as assigned
• Demonstrate behaviors which are aligned with the organization's core values

Benefits

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
• bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed