Loan Remittance & Product Support - Remote

SitusAMC

1d•$70,000 - $100,000•Remote

About The Position

This role specializes in implementing and supporting the technical implementation of our software, including configuration, training, and test support. This role will fill a multitude of roles involving client interaction. We will develop them into subject matter experts for our products. This role will support the implementation of new client engagements deploying the product, support third-party integrations with the product, and ultimately help our clients realize gains in efficiency in their transaction execution. This position acts as an interface between the clients and our software development team.

Requirements

Bachelor’s degree in accounting or finance or equivalent combination of education and experience
Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent.
3+yrs of experience in loan accounting, investor accounting, or investor reporting functions strongly preferred
Strong math and analytical skills
Advanced skills with Microsoft Excel including experience manipulating large volumes of data
Effectiveness and proactivity in seeking detailed information or data that either impacts clients or helps gain understanding of a problem the client has reported.
Demonstrated strong interpersonal skills, analytical skills, attention to detail, follow-up skills.
Excellent communication skills, both verbal and written, in individual and group settings
Ability to read and parameterize adjustable-rate mortgage (ARM) notes
Experience in working with software development teams
Strong understanding of database models and table relationships.
Ability to develop and execute basic SQL queries in Oracle and/or SQL Server.
Experience testing software enhancements or bug fixes
Understand and able to reconcile custodial accounts
Self directed and motivated to deliver high quality solutions and services.

Nice To Haves

Experience with SBO loan accounting system a plus

Responsibilities

Executes on client loan accounting and investor reporting functions utilizing SBO
Performs remittance processing functions in support of client implementation and conversion functions
Communicates and interacts with clients via phone, email, or any other means in a prompt and professional manner as a front-line point of contact
Provide ongoing system and business support for clients including researching and resolving production issues
Direct loan accounting and system functionality testing to validate new development initiatives and Client execution utilizing the product.
Recommend business process improvements based on in-depth knowledge of available products, services, and systems and experience developed working with numerous other clients
Conduct user training and maintain and update documentation and training material in collaboration with the technology services training organization.
Such other activities as may be assigned by your manager