Loan Program Policy and Systems Analyst - Lead
About The Position
This role involves managing large projects with limited guidance, achieving client and company operational objectives, and leveraging commercial lending experience to develop solutions. The analyst will recommend product enhancements, collaborate with business analysts on requirements, and provide guidance to the technology team on user experience and testing. They will also identify improvements to guidelines and processes, influence stakeholders for change management, and assist with strategic client initiatives. Communication with external clients and stakeholders is key to ensure alignment on policies and procedures, and the role includes preparing and presenting training materials for loan systems. Additionally, the analyst will provide guidance, coaching, and training to other employees within their area of expertise.
Requirements
- Requires strong knowledge of government lending policies and procedures.
- Demonstrates strong knowledge of project management.
- Requires a University Degree and minimum 6 years of prior relevant experience; (Relevant experience may be substituted for formal education or advanced degree)
- 5 years of experience working within government loan systems.
Nice To Haves
- Experience with testing and implementation of commercial or government lending platforms
- Excellent written, verbal and presentation communication skills
- Outstanding organization, analytical and critical thinking skills
- Strong people skills and ability to work with cross-functional teams.
- Strong network of SBA government guaranteed lenders.
Responsibilities
- Manage large projects with limited guidance or oversight, delegate work to lower-level employees and review others' work within job area.
- Achieve both client and company operational objectives.
- Rely on extensive commercial lending experience to independently develop approaches to solutions within job area.
- Recommend product enhancements and collaborate with business analysts on business requirements.
- Provide guidance to technology team on user experience and user acceptance testing.
- Identify and incorporate moderate improvements to guidelines and processes to enhance performance of job area.
- Influence others inside and outside the organization to justify practices, policies, and procedures (i.e., change management).
- Assist on large, complex project initiatives of strategic importance to the client and organization.
- Communicate with external clients or stakeholders to ensure alignment on policies, standard operating procedures, concepts, and approaches.
- Prepare and present training materials for loan systems to clients and third-party stakeholders.
- Provide guidance, coaching, and training to other employees across the Company within functional area of expertise.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
