Loan Processor

COLORADO CREDIT UNIONLittleton, CO
$24 - $26Onsite

About The Position

The Loan Processor is responsible for handling the processing and closing phase of home equity and consumer loans, while advising borrowers on financial status and methods of payments. This position promotes attention to increasing funded loan volumes by supporting the Financial Service Specialists from all branch locations.

Requirements

  • Thorough knowledge of principles and processes for providing member and personal services. This includes member needs assessment, meeting quality standards for services, and evaluation of member satisfaction.
  • Considers the relative costs and benefits of potential actions and chooses the most appropriate one.
  • Talks to others to convey information effectively.
  • Knowledge of and ability to apply principles of lending and lending regulations.
  • Thorough knowledge of lending products and credit union lending policies.
  • Strong attention to detail with excellent communication and interpersonal abilities.
  • Must be able to work independently and prioritize workload.
  • A high school education or GED.
  • Minimum of two years lending and residential mortgage loan origination background preferred but would consider other related experience.
  • Prefer extensive financial institution background.

Responsibilities

  • Process all member home equity, consumer loans, and new account applications with correspondence received from Financial Service Specialists (FSS).
  • Provide accurate, courteous, friendly, timely and professional service to all members.
  • Accurately process all assigned reports and projects in a timely manner.
  • Support Financial Service Specialists to meet or exceed application to close ratios, closed loan volume, closed loan units, funded loan goal, and loan cross-sale ratio every month.
  • Ensure that each loan is processed accurately and in a timely manner by making sure that each one is properly completed, documented, closed, disbursed, coordinated, and filed.
  • Responsible for funding indirect vehicle loans and indexing final loan packets.
  • Inform Financial Service Specialists of discrepancies in titles or surveys.
  • Treat all credit union members and employees with a positive and cooperative attitude.
  • Collect supporting documentation to approve and complete any loan file.
  • Prepare loan documents for approved loans according to policies, procedures, and regulations.
  • Competently present loan documents according to policies and regulations for member’s signature.
  • Ensure the protection of the credit union’s assets through adequate and accurate verification of property values, tax assessments, members’ employment history and earnings, credit information, flood certification and other necessary date utilized in loan decisioning.
  • Work in conjunction with Loan Support to handle the preparation of all necessary vehicle title documentation to ensure proper filing of lien.
  • Work closely with Loan Support Manager to improve processes, procedures, and efficiencies across all interactions from FSS’s to Loan Support.
  • Support promotions and strategies to meet credit union’s goals.
  • Participate in Credit Union business development and community relations activities.
  • Adhere to all service standards as outlined in the credit union’s policies and procedures.
  • Comply with all company, third party, agreed, local, states, and federal guidelines, rules, and regulations associated with residential lending.
  • Ensure and maintain compliance with established Credit Union policies, procedures, approval authority and all fair lending laws (i.e., Equal Credit Opportunity Act, Consumer Credit Protection Act, Truth In Lending Act, Fair Housing Act and Home Mortgage Disclosure Act, etc.).
  • Perform other duties as needed or requested.

Benefits

  • Medical/Dental/Vision Insurance
  • Company Paid Life, Short-term Disability, and Long-term Disability Insurance
  • Voluntary Life, Hospital Indemnity, Accident, and Critical Illness Insurance
  • 401k Employer Contributions & Match
  • Annual Profit Sharing funded into the 401k
  • Tuition Reimbursement (Max $5,250.00/annually)
  • Paid Time Off
  • Company Paid Holidays
  • Work-Life Balance and Flexible Work Schedules
  • Cross-Training and Career Development Opportunities
  • Wellness Program
  • Employee Recognition Program
  • Annual Bonus Based on Company Performance
  • Monthly Incentives Based on Performance
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