Loan Processor

Centric Federal Credit UnionWest Monroe, LA
Onsite

About The Position

To prepare loan documents, collect compliant documentation, perfect collateral liens, and disburse loan funds in a manner that reflects Centric’s commitment to Stewardship, Engagement, strong Relationships, Vision, and Energy. This position plays a critical role in safeguarding the credit union’s assets while delivering an accurate, timely, and positive lending experience for members.

Requirements

  • One to three years of similar or related experience, preferably in a financial services environment.
  • A high school education or GED required.
  • Work involves interaction with individuals beyond immediate associates regarding routine matters, requiring clear communication, collaboration, and courtesy.
  • Outside contacts include members and vendors, necessitating positive engagement, professionalism, and relationship-building consistent with Centric’s Core Values.
  • Must have good communication skills.
  • Ten key calculator, typewriter and keyboard skills.
  • Maintains a dependable record of attendance and timeliness, demonstrating Energy and accountability.
  • Provides friendly, professional, and personalized SERVICE, greeting members by name and fostering meaningful Relationships.
  • Handles all aspects of GAP and Extended Warranty processing after loan closing, ensuring a seamless and positive member experience.
  • Maintains audit exceptions from internal and CPA reviews at a minimum, reflecting strong Stewardship and compliance discipline.
  • Ensures no approved loans exceed 20 days from closing date in queue, supporting efficiency and member satisfaction.
  • Reviews and audits loan folders and paperwork from Loan Officers to ensure all data is accurate and complete, protecting both the member and the credit union.
  • Ensures all loan data entry is completed with zero errors, upholding Centric’s high standard of quality and integrity.
  • Tracks outstanding title paperwork to ensure timely perfection of collateral liens, supporting long-term asset protection and risk mitigation.
  • Processes disbursements including, but not limited to, mailing payoffs, posting payoffs, and posting deposits, with precision and professionalism.

Responsibilities

  • Processes and prepares loan documents for approved loans, coordinating closing dates and disbursements with a focus on Stewardship by ensuring accuracy, compliance, and protection of members’ financial futures.
  • Perfects collateral liens in a timely and compliant manner, demonstrating responsible oversight and attention to detail that supports Centric’s long-term Vision and risk management objectives.
  • Files loan documents with appropriate agencies, ensuring regulatory compliance and reinforcing Centric’s commitment to operational excellence.
  • Performs other related duties as assigned, approaching all responsibilities with Energy, adaptability, and a member-first mindset.
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