Loan Processor Support Coordinator

loanDepot • Chandler, AZ

11h

About The Position

Position Summary : The Loan Processing Support Coordinator is responsible for supporting the Loan Consultant and Loan Processor in ensuring a quality loan package is submitted to fulfillment to promote speed of closing, funding pull-through & a positive customer experience.

Requirements

• Minimum 1- year mortgage experience preferred but not required.
• Working knowledge of Microsoft Office Suite.
• High school diploma or general education degree (GED) required.

Responsibilities

• Utilize departmental reports to assign files and maintain service level agreements.
• Ascertain information from file (independently) to place orders from third party vendor within a timely manner.
• Order the documents as necessary based upon closing date including but not limited to verification of deposit, verification of employment, verbal verification of employment, verification of rent, verification of mortgage, 4506t & Rapid Reporting, Appraisals, Flood Cert, Appraisals, SSA-89, Condo Docs, FHA/VA documents (LDP/GSA, case numbers, etc.) and MERS as needed for each file.
• Follow up on documents ordered within company service level agreements.
• Review credit approval and complete Conditional Approval Letter for Loan Consultant review prior to submission to processing.
• Communicate and respond to Loan Processors, Loan Consultants, and external customers (3rd party vendors) within set timeframes.
• Become proficient with document management system and update all information appropriately and accurately in system.

Benefits

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees