Loan Processor – Originations

Genstone Realty•Tampa, FL

1d•$26 - $32•Hybrid

About The Position

As a key part of The Fay Group, Genstone Financial specializes in providing smart, accessible loan solutions for both homeowners and real estate investors. Whether you're purchasing your first home, leveraging your equity, or expanding your investment portfolio, our experienced team is here to guide you every step of the way. We offer a comprehensive suite of loan products designed to meet the diverse needs of today’s borrowers. For real estate investors, Genstone Financial provides specialized lending solutions that support growth and profitability. Our experienced advisors, modern technology – and access to an integrated network of in-house services provide borrowers and investors with clarity, speed, and confidence, ensuring an exceptional experience for both borrowers and investors. The Fay Group is a fully integrated real estate and mortgage services firm, bringing together the strength and expertise of two complementary companies – Fay Financial and Genstone Holdings. Since its founding in 2008 as a special servicer, The Fay Group has grown into a diversified enterprise overseeing more than $46 billion in assets on behalf of over 50 institutional clients. Powered by data, technology, and a team of 1,300+ professionals across 10 U.S. locations, the organization delivers coordinated solutions across the full spectrum of real estate and lending services – including loan servicing, property management, mortgage originations, renovations, and insurance. From asset creation and loan management to renovations and real estate brokerage services, The Fay Group offers end-to-end capabilities under one platform. This comprehensive approach delivers flexibility, transparency, and performance across multiple asset classes, supporting both clients and customers in all market and interest rate environments. Reporting to Originations Leadership, this position is responsible for the timely and accurate processing of non-QM and investor loans originated by the Loan Officers. From application to pre-closing, this position manages the collection, verification and organization of all necessary borrower and property documentation. This role orders appraisals, completes title work, verifies borrower income and employment, ensures valid homeowners insurance and conducts fraud reviews and compliance checks. This position is responsible for the accurate entry and verification of loan data within the Loan Origination System (LOS), confirming that each loan meets internal, investor and regulatory guidelines. Additionally, this role acts as a primary point of contact for borrowers and third-party vendors throughout the loan process.

Requirements

High School Diploma/ GED required
3+ years’ experience in loan processing within the residential mortgage industry
1+ years’ experience in a high-volume processing environment, with a demonstrated ability to fund 25+ loans per month
Strong knowledge of Fannie Mae, Freddie Mac, FHA and VA loan products and guidelines
In-depth understanding of RESPA, TIL and TRID regulations and disclosure requirements (GFE, LE, CD)
Familiarity with Automated Underwriting Systems (AUS), such as Desktop Underwriter (DU) and Loan Prospector (LP)
Demonstratable proficiency with Encompass (LOS)
Solid skills and experience in MS Word, Excel and Outlook
Strong verbal and written communication skills
Ability to review and interpret personal and business tax returns
Strong interpersonal skills
Strong analytical skills
Solid decision-making abilities coupled with sound judgment
Strong time management skills
Ability to prioritize numerous tasks and manage shifting priorities
Client focused with strong execution skills and results orientation
High-level of precision with attention to detail and consistency
Flexible, open to change, ability to learn new things quickly
Ability to work in a collaborative environment and provide guidance for working groups

Responsibilities

Timely and accurate processing of non-QM and investor loans originated by the Loan Officers.
Manage the collection, verification, and organization of all necessary borrower and property documentation from application to pre-closing.
Order appraisals.
Complete title work.
Verify borrower income and employment.
Ensure valid homeowners insurance.
Conduct fraud reviews and compliance checks.
Accurate entry and verification of loan data within the Loan Origination System (LOS), confirming that each loan meets internal, investor and regulatory guidelines.
Act as a primary point of contact for borrowers and third-party vendors throughout the loan process.