Loan Processor/New Accounts Rep - McClelland

Southwest Missouri Bank • Joplin, MO

8d • Onsite

About The Position

Provide excellent customer service in accordance with bank standards while working closely with customers, lenders, title and insurance companies and other related organizations. Support lenders in processing, documenting and compliance of consumer and commercial loans as well as assist customer with deposit account products and banking inquiries.

Requirements

• Excellent customer service skills and a positive attitude
• Professional and strong oral and written communication skills
• Detail oriented and ability to multi-task are essential
• Proficient in MS Office products and JHA products
• Ability to prioritize and follow-up as necessary

Nice To Haves

• Prior loan processing experience preferred
• Prior deposit account experience preferred

Responsibilities

• Handle customer needs and inquiries by providing accurate, efficient and confidential customer service.
• Administrative support to the lenders in the setup and servicing of loans.
• Support lenders with the loan processing, documentation and compliance in accordance with bank policy and regulatory requirements.
• Possess and maintain an in-depth working knowledge of accounts and products to assist customers in ways to best suit their financial needs.
• Recognize opportunities to cross sell bank products and services to existing and prospective customers.
• Provide deposit growth through customer and prospective customers calls and involvement in bank activities and community events.
• Participate in available training to strengthen job knowledge.
• Demonstrate dependability and flexibility in performing duties.
• Fulfill business goals through participation in bank and community activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED