Loan Partner/Administrative Assistant

CrossCountry Mortgage, LLC•Midlothian, VA

About The Position

The Loan Partner/Admin Assistant provides high-level support including calendar management, successful coordination of business meetings, and maintaining contact with all new clients. The Loan Partner/Admin Assistant is responsible for taking incoming leads, managing the lead tracker, and following up to schedule client consultations.

Requirements

  • Proficient in Microsoft Excel, Word, PowerPoint and Outlook.
  • Excellent communication skills.
  • Excellent time management and organization skills.

Nice To Haves

  • Previous banking, financial services, or mortgage experience preferred, but not required.

Responsibilities

  • Manage team’s and branch manager’s calendar; schedule a variety of business meetings via platforms such as Teams, Zoom, and Outlook.
  • Schedule initial consultations.
  • Handle incoming and outgoing phone and electronic communications.
  • Use various software applications such as spreadsheets and relational databases to keep management and teams informed on clients and deals.
  • Complete and maintain branch-assigned checklists, prospect follow up, file set-up, and analyses within allotted branch deadlines.
  • Collect applications and manage documentation.
  • Enter detailed comments on conversations regarding files into Encompass to provide documentation.
  • Handle any gifting programs.

Benefits

  • medical
  • dental
  • vision
  • 401K
  • company-provided short-term disability
  • employee assistance program
  • wellness program
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