Loan Ops Consumer Admin I

Peoples Bank • Marietta, OH

5d • Onsite

About The Position

This position is responsible for booking direct consumer loans, processing change in term agreements, adding transfers and completing loan service requests. The Associate will be responsible for providing extraordinary customer service to internal and external customers, answering calls and researching questions regarding consumer loans serviced by Peoples Bank. Other functions that support the above mentioned processes will also be the responsibility of the position.

Requirements

• High School Diploma required
• At least one year of banking experience preferred
• Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail
• Basic knowledge of Microsoft Word and Excel
• Excellent verbal and written communication skills
• Ability to prioritize and effectively manage time to meet deadlines
• Positive and professional attitude in an open, team environment
• High School diploma or GED certification required

Nice To Haves

• Associates Degree preferred

Responsibilities

• Book, check back and reconcile files for real estate, credit line and personal loans
• Process change in term agreements
• Track direct consumer loan document exceptions
• Balance loans to general ledger daily
• Answer calls and research questions from internal and external customers
• Add and check back automatic transfers
• Complete service requests input through our Salesforce service system
• Develop and update written procedures
• Review system reports to proactively identify any issues on consumer loans
• Cross train with other positions within the Loan Operations department
• Complete special projects as assigned by manager.

Benefits

• 401(k) retirement plan with an employer match
• employee stock purchase plan
• various education assistance programs such as student loan and tuition paydown/reimbursement
• paid vacation
• holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED