Loan Operations Specialist

Texas Heritage National Bank•Daingerfield, TX

104d•Onsite

About The Position

The Loan Operations Specialist will monitor incoming loan processing notifications, handle loan requests efficiently, and ensure compliance with bank policy and regulatory requirements. This role involves close collaboration with internal teams to gather information, prepare loan documents, and communicate loan status. The specialist will also review documentation, manage errors, and identify opportunities for process improvement. A strong understanding of banking regulations and lending practices is essential.

Requirements

Self-starter and self-motivated to meet job expectations and goals.
Basic Proficiency in Microsoft Office Products, including Word, Excel, and Outlook.
Knowledge of loan terminology and elements/process required to close a loan.
Knowledge of general banking principles and federal and/or state regulatory lending laws.
Ability to communicate effectively both verbally and in writing; multitask and work with exact deadlines in a fast-paced environment while managing multiple deadlines.
Ability to maintain attention to detail and complete accurate, detailed work within specific timeframes.
Work effectively in a team environment and help others when needed.
Ability to follow policies and procedures.
Ability to work under general supervision.
Ability to maintain punctuality, work attendance, and work extended hours, as necessary.
High School Diploma or GED (required)

Nice To Haves

Loan experience (preferred)
Banking experience (preferred)
Teller experience (preferred)
Some college or college degree (preferred)

Responsibilities

Monitor incoming loan processing notifications within our portal, handling loan requests promptly and efficiently.
Communicate closely with the Loan Officer and Assistant to ensure that loan processing aligns with bank policy and regulatory requirements.
Collaborate with internal teams, including Loan Officers, Lending Assistants, and Compliance personnel, to gather necessary information for preparing loan documents.
Communicate with other members of Loan Operations and the lending staff regarding the status of loan requests, missing information needed from the lender/borrower, and clear-to-close information.
Reviews imaging system for documentation and documentation deficiencies for internal refinance and modification requests.
Uses the Bank’s loan platform system to key in information necessary to originate loan documents according to approval, collateral, and additional documentation in an efficient manner.
Review loan documentation packages, ensuring accuracy, completeness, and adherence to established guidelines and policies.
Manages documentation errors to an acceptable level once notified.
Identify opportunities to enhance efficiency and accuracy in loan operations processes and contribute to developing streamlined workflows.
Propose any improvements to existing loan templates and guidelines to ensure consistency and compliance.
Demonstrates knowledge of bank regulations pertinent to lending by staying informed about industry regulations, lending practice changes, and loan documentation requirements updates.
Other duties and/or projects as assigned.