Loan Operations Specialist
About The Position
Processes loan file maintenance, new and renewal booking, securing, maintaining and releasing security interests, insurance related requirements, electronic and physical file management, reviewing and validating commercial and consumer documentation. This position works directly with internal and external (state and local motor vehicle and titling agencies, and insurance companies) clients. Ensures service standards, policies, procedures are adhered to, and client needs are met. This role will handle basic to complex administrative activities. Must be able to operate independently and make appropriate decisions within defined authority.
Requirements
- 1+ year experience in supporting loan activities.
- Proficiency with MS Office applications.
- Strong organization, communication, and interpersonal skills.
- Ability to work under stress and meet deadlines.
- Ability to operate related equipment to perform the essential job functions.
- Ability to read and interpret a document if required to perform the essential job functions.
- Ability to travel if required to perform the essential job functions.
- Ability to sit at a computer monitor for extended periods of time.
- Ability to perform repetitive finger, hand, and arm movements.
- Ability to lift up to 15lbs.
- Ability to effectively discern information and formulate appropriate action.
- Ability to reach, squat, bend, and manually manipulate standard office equipment.
- Ability to drive to various locations.
- Ability to think critically and provide appropriate solutions.
Nice To Haves
- Bachelor’s degree in business, Finance or Accounting preferred but not required.
- Knowledge of loan processes, documentation, operations, and basic loan accounting is preferred.
- Basic knowledge of accounting and or documentation processes.
Responsibilities
- Processes all activities related to collateral management: securing, maintaining, and releasing security interest on new and existing loans.
- Processes all activities related to filing and scanning activities for new loan transactions and modifications to existing transactions.
- Processes all activities related to new and renewed loan booking.
- Processes all activities related to insurance requirements.
- Processes all activities related to loan file maintenance.
- Processes all activities related to reviewing and validating commercial and consumer documentation for quality and accuracy.
- Processes all activities related to reviewing and validating commercial and consumer accuracy to the loan system of record.
- Process all activities related to adverse action loans.
- Process all activities related to money gram checks.
- Ensures compliance with loan policies, credit requirements, procedures, and transaction documentation requirements.
- Partner with all operational and client facing employees to resolve loan account related issues and ensure compliance with established bank policy.
- Provide ongoing processing support for the Bank’s various technology options.
- Demonstrate professional behavior that supports team efforts and enhances team behavior, performance and productivity.
- All other duties and responsibilities as assigned to support the Bank’s mission and strategic objectives.
Benefits
- Medical, Vision and Dental Insurance
- 401-K Plan
- 11 Paid Holidays
- Personal Paid Time Off
- Term Life, AD&D and Disability Insurance
- Student Loan and Tuition Assistance
- Fitness Center Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
