Loan Operations Analyst

MidCountry Bank•Northfield, MN

3d•$26 - $30•Onsite

About The Position

This position is located at our Northfield, MN location and is responsible for supporting the efficiency, accuracy, scalability, and continuous improvement of loan operations processes. The role combines operational support with analytical responsibilities, including workflow analysis, procedure documentation, system utilization, quality control, reporting, and process improvement initiatives. This includes, but is not limited to: Support the processing and servicing of commercial and consumer loans, Provide operational support to the lending and loan operations teams, Serves as a resource for internal and external customers, Helps ensure the timely and accurate execution of loan-related processes, Evaluate current workflows and identify opportunities to improve efficiency consistency, automation and internal controls, Document procedures, maintain training materials, support cross-training efforts, and implement process improvements that enhance operational effectiveness, Responsible for escrow administration and monitoring activities, Support compliance, quality control, and reporting functions through HMDA reporting, audit and examination support, regulatory reporting, loan exception monitoring, and other assigned control procedures, Will work closely with lenders, loan operations staff, compliance and other departments to ensure consistent execution of loan processes, regulatory compliance, and exceptional service.

Requirements

High School Diploma or Equivalent Required
Strong Computer Skills and Ability to Learn Bank Systems and Applications
Excellent Attention to Detail and Accuracy
Strong Analytical and Problem-Solving Skills
Excellent Organizational Skills
Strong Written and Verbal Communication Skills
Ability to Prioritize Tasks and Manage Multiple Deadlines
Ability to Identify Process Improvements and Operational Efficiencies
Ability to Work Independently and as a Team Player
Ability to Maintain Strict Confidentiality
Professional Customer Service Skills

Nice To Haves

1-2 Years of Banking, Loan Operations, Loan Processing, Lending Support, or Related Experience Preferred

Responsibilities

Support the processing and servicing of commercial and consumer loans
Provide operational support to the lending and loan operations teams
Serve as a resource for internal and external customers
Ensure the timely and accurate execution of loan-related processes
Evaluate current workflows and identify opportunities to improve efficiency, consistency, automation, and internal controls
Document procedures, maintain training materials, support cross-training efforts, and implement process improvements that enhance operational effectiveness
Responsible for escrow administration and monitoring activities
Support compliance, quality control, and reporting functions through HMDA reporting, audit and examination support, regulatory reporting, loan exception monitoring, and other assigned control procedures
Work closely with lenders, loan operations staff, compliance and other departments to ensure consistent execution of loan processes, regulatory compliance, and exceptional service