Loan Onboarding Specialist II

Planet • Meriden, CT

4d • Onsite

About The Position

The Loan Onboarding Specialist II leverages senior level experience in responsibility for all aspects of new loan boarding including ensuring all data is received, boarded to the PHL servicing system, reconciled and in compliance with state and federal regulations including those of the CFPB. This position serves as a subject matter expert and assists in guiding and developing junior members of the New Loan Boarding team.

Requirements

• High school diploma or equivalent required
• Minimum 4 years mortgage loan servicing experience required
• Excellent verbal and written communication skills
• Must be proficient with Excel (including functions), and Microsoft Word
• Detail oriented with strong organization skills
• Demonstrates accurate data entry skills

Nice To Haves

• Associate degree or higher preferred
• Familiarity with standard loan closing documents (including notes, security instruments, title policies, Loan Estimated and Closing Disclosure) preferred

Responsibilities

• Completes critical account verification for all new originated loans by completing the set up including the mapping of all data from the prior servicer utilizing the PHL loan boarding application or utilize analytic tools accurately manage and convert data to the servicing system.
• Responsible for insuring state and federal regulations are met including the generation of welcome and ownership letters.
• Complete tracking of the status of manual steps necessary for the successful boarding of loans and ensure loan review is completed in compliance with PHL policy and procedures.
• Reviews and monitors daily new loan reports and corrects any loan rejects or system errors.
• Prepares system generated welcome letters/404 letters for all new loans boarded.
• Leverages experience and advanced knowledge to act as escalation point for complex questions and issues.
• Assists in training, mentoring, and developing junior staff.
• Performs other duties as assigned.

Benefits

• 3 comprehensive Cigna or Kaiser medical plans
• dental insurance
• vision insurance
• short term and long-term disability insurance
• basic life insurance
• 401(k)
• 11 employer paid holidays
• supplemental benefits to include life insurance, critical illness and accident plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED