Loan Officer

Uniwyo Federal Credit Union•Cheyenne, WY

1d•$0 - $21•Onsite

About The Position

Focuses on generating sales by analyzing and evaluating prospective borrowers' documents for consumer and mortgage loans. This role involves interviewing borrowers, reviewing applications, credit history, and financial statements, and clearly communicating loan terms and interest rates. The Loan Officer is responsible for initiating loan documentation, identifying cross-selling opportunities through meaningful conversations and credit report analysis, and ensuring adherence to Credit Union policies and procedures. Additionally, the position requires responding to member inquiries, concerns, and complaints, directing members to appropriate departments, and evaluating/promoting beneficial products. A high level of understanding of consumer products and features is necessary to identify and promote appropriate offerings. The role also includes performing correspondence-related functions, compiling information, routing it to departments, and assisting with phone calls and appointment scheduling. Compliance with the Bank Secrecy and Anti-Money Laundering Acts, including monitoring for illegal activity, is a key responsibility. Other duties as assigned are also part of the role.

Requirements

Knowledge of applicable credit union rules, ordinances, codes, regulations, administrative orders, case law, and other governing rules and regulations.
Knowledge of the Credit Union’s policies and procedures.
Knowledge of the principles of file and records management.
Knowledge of the principles of customer service.
Skill in strong interpersonal communications to positively influence sales opportunities.
Skill in recognizing sales opportunities and results orientated.
Skill in assessing and prioritizing multiple tasks, projects and demands.
Skill in working within deadlines to complete projects and assignments.
Skill in assessing, analyzing, identifying, and recommending solutions to problems.
Skill in establishing and maintaining effective working relations with co-workers, other UniWyo employees, representatives from other credit unions, general public, and/or others having business with UniWyo.
Skill in operating a personal computer, utilizing a variety of software and operating systems/applications
An associate degree in banking, business, finance, or closely related field AND one (1) year of relevant lending, banking, sales, or closely related experience OR any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved.
Must be able to obtain and must maintain certification as notary for the State of Wyoming within six (6) months of employment.
Must register with National Mortgage Licensing System and obtain a National Mortgage Licensing System ID number.
Must be proficient in word processing and current spreadsheet software.

Responsibilities

Analyze and evaluate appropriate documents of prospective borrowers for consumer and mortgage loans.
Interview prospective borrowers and review appropriate application, credit history, and financial statements.
Inform borrower of the loan, terms, and interest rates.
Initiate appropriate documentation to complete the loan.
Identify cross selling opportunities through meaningful conversations and analysis of credit bureau reports.
Ensure adherence to Credit Union policies and procedures.
Respond to members’ requests, concerns, problems, and complaints regarding their accounts.
Communicate and convey information to members.
Identify members’ needs and direct them to appropriate departments.
Evaluate and promote products that are beneficial to members.
Maintain a high level of understanding on consumer products and features to identify, review, and promote appropriate products to members.
Perform a combination of correspondence related functions.
Compile information and route to appropriate departments.
Assist with answering telephones and scheduling appointments.
Responsible for compliance with the Bank Secrecy and Anti Money Laundering Acts including monitoring for such illegal activity as it applies to this position.
Perform other duties as assigned or required.