Loan Officer/Processor

Primary Residential MortgageSalt Lake City, UT
Onsite

About The Position

This position involves two primary roles: Loan Officer and Processor. The Loan Officer is responsible for proactively soliciting new residential mortgage clients, developing a strong referral network, and analyzing borrower financial and credit data to determine creditworthiness. The Processor works with clients to collect and verify employment and financial data to complete mortgage loan applications, orders appraisals and titles, clears underwriting conditions, and communicates with various parties to complete the transaction.

Requirements

  • Familiarity with mortgage processes, procedures, rules, regulations, and compliance.
  • Exceptional customer service skills with a strong attention to detail.
  • Excellent written and verbal communication skills.
  • Strong computer skills to include a working knowledge of MS Office.
  • Ability to comprehend and analyze financial information.
  • Ability to effectively communicate and present complex financial information while fielding and responding to questions from applicants, support staff, and management.
  • Ability to pass a required background check.
  • Basic reading, writing, and arithmetic skills.
  • Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions.
  • Ability to multi-task and manage time efficiently.
  • Knowledge of Microsoft Office and telephone protocol.
  • Familiarity with Accounting terms and procedures (e.g. debits, credits, General Ledgers, etc.).
  • Must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting.
  • Must comply with and adhere to all applicable mortgage and fair lending laws and regulations as well as PRMI policies.

Nice To Haves

  • Sales experience in the mortgage industry is preferred.
  • Established contact and referral list within the real estate and mortgage industries preferred.
  • Ability to type 50 wpm.
  • Reporting Skills, Administrative Writing Skills, Process Management, Organization, Analysis, Professionalism, Problem Solving, Supply Management, Inventory Control.

Responsibilities

  • Develops new business opportunities and sales leads by cultivating relationships with realtors, builders, bankers, etc.
  • Develops solid PRMI product knowledge and offers clients the best mortgage products to match client needs.
  • Reviews application information, requesting specific supporting documentation as needed/required based on loan investor guidelines.
  • Analyzes and exercises independent judgment and discretion in advancing PRMI’s business objectives and the interests of PRMI’s customers regarding significant financial decisions.
  • Collects and analyzes information regarding the customer’s income, assets, investments, or debts.
  • Analyzes applicant data, credit and collateral property value.
  • Determines which financial products best meet the customer’s needs and financial circumstances.
  • Provides advice to the customer regarding the advantages and disadvantages of available financial products.
  • Markets, services, or promotes the employer’s financial products.
  • Completes necessary CE in a timely manner and remains current on local developments and trends within the real estate and mortgage industries.
  • Provides origination services in the state of licensure.
  • Creates and maintains excellent business relationships with referral client base, creating new mortgage lending opportunities.
  • Corresponds, communicates, and coordinates with clients, in-house support staff, and external service providers to facilitate timely closings.
  • Contacts applicants by telephone, e-mail, or in-person meetings to gather financial information, including employment situation, salary, assets, financial status, current debts, and current expenses.
  • Orders appraisal and title and assists in loan application completion.
  • Receives data needed to verify employment length, financial statement accuracy, and collateral asset values.
  • Clears underwriting conditions and reviews closing conditions.
  • Submits application and conditions to the underwriter.
  • Contacts and communicates with loan officers, closers, and underwriters to complete mortgage transaction.
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