Loan Officer/Loan Officer Assistant

Primary Residential Mortgage•Tomball, TX

4h•Hybrid

About The Position

This role involves assisting with loan processing, client communication, and sales origination. The Loan Officer/Loan Officer Assistant will manage loan status updates, schedule appointments, input loan data, and originate sales by contacting prospective clients and developing referral sources. A significant part of the role includes spending time outside the office meeting with clients and referral partners, selling mortgage loan products, and obtaining necessary documentation for the application process. The position requires developing strong product knowledge, analyzing financial information, and providing advice to clients on suitable mortgage products. Additionally, the role involves marketing, promotional activities, and maintaining business relationships to generate new lending opportunities. The individual will also be responsible for completing continuing education to stay current with industry trends and providing origination services within the state of licensure.

Requirements

Basic reading, writing, and arithmetic skills
Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions
Ability to multi-task
Familiarity with mortgage processes, procedures, rules, regulations, and compliance
Exceptional customer service skills with a strong attention to detail
Excellent written and verbal communication skills
Strong computer skills to include a working knowledge of MS Office
Ability to comprehend and analyze financial information
Ability to effectively communicate and present complex financial information while fielding and responding to questions from applicants, support staff, and management
Ability to pass a required background check
Must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting.
Compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies.

Nice To Haves

Established contact and referral list within the real estate and mortgage industries preferred

Responsibilities

Assists the processor with Loan Status Gram email/fax to all pertinent loan parties.
Attends frequent meetings with management to report the progress of each loan projected to fund in given month.
Assists Loan Officer with scheduling pre-qualification and application appointments.
Assists Loan Officer with scheduling business development calls/appointments to include realtors, builders, and qualifying brokers.
Assists Loan Officer with post-closing markets.
Assists Loan officer with inputting loans into databases.
Originates their own sales by contacting prospective clients.
Develops and maintains referral sources.
Spends at least one or two hours a day, two or more times a week outside of the office (including a home office), originating loans.
Meets with prospective clients at locations other than PRMI’s offices, e.g., client’s home or other locations.
Meets with clients in person to sell mortgage loan products/packages.
Obtains credit information and necessary documentation for application process.
In-person calls outside of the office on real estate agents and brokers, financial advisors, and other potential referral sources to develop borrower leads.
Engages in marketing and promotional activities in support of their own sales.
Develops new and continued business opportunities and sales leads by cultivating relationships with realtors, builders, bankers, etc.
Develops solid PRMI product knowledge and offers clients the best mortgage products to match client needs.
Reviews application information, requesting specific supporting documentation as needed/required based on loan investor guidelines.
Analyzes and exercises independent judgment and discretion in advancing PRMI’s business objectives and the interests of PRMI’s customers regarding significant financial decisions.
Carries out major assignments affecting business operations of the employer or the employer’s customers through: collecting and analyzing information regarding the customer’s income, assets, investments, or debts; analyzing applicant data, credit and collateral property value; determining which financial products best meet the customer’s needs and financial circumstances; providing advice to the customer regarding the advantages and disadvantages of available financial products; marketing, servicing, or promoting the employer’s financial products.
Completes necessary continuing education in a timely manner and remains current on local developments and trends within the real estate and mortgage industries.
Provides origination services in the state of licensure.
Creates and maintains excellent business relationships with referral client base, creating new mortgage lending opportunities.
Corresponds, communicates, and coordinates with clients, in-house support staff, and external service providers to facilitate timely closings.