Loan Officer Associate

Lennar•North Little Rock, AR

5d•Onsite

About The Position

This role is for a Field Loan Officer at Lennar Mortgage, focused on building relationships with clients and homebuilding associates through face-to-face interactions. Responsibilities include conducting on-site meetings, assessing financial data, guiding customers on mortgage products, and facilitating the loan process according to the Lennar Mortgage roadmap. The position emphasizes personalized, hands-on support for clients seeking financial solutions and contributes to building zero-defect homes, cost management, and adherence to schedules.

Requirements

High school diploma or equivalent
Experience in articulating product or service features, benefits, and value
A genuine passion for going above and beyond to ensure customer satisfaction
Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities.
Proficient in using standard office software (e.g., Microsoft Office Suite)
Valid driver’s license and reliable transportation

Nice To Haves

BA or BS preferred
Mortgage or banking experience (preferred)

Responsibilities

Participate in formal training programs covering lending aspects, including loan types, creditworthiness assessment, and the loan approval process.
Train with a manager on mortgage rate sheets to accurately price and lock loans.
Review daily/weekly/monthly reports to understand the mortgage process from application to closing.
Successfully complete testing for mortgage licensing and appropriate state licensing.
Maintain up-to-date knowledge of RESPA through continuing education courses.
Update loan applications with missing data.
Maintain notes within the Loan Origination System for complete information exchange.
Occasionally provide initial setup of loan files.
Participate in builder and realtor functions to develop and maintain relationships.
Work with Division Manager and Loan Officers on local marketing campaigns.
Ensure borrowers can easily reach out through various channels (phone, email, chat) and receive prompt responses.
Act as a primary contact between borrowers and Loan Officers, scheduling and conducting meetings as needed to discuss follow-up issues.
Assist processors and closers in procuring loan documents from borrowers and other entities.
Engage and assist internal associates through various channels (phone, email, chat) and receive prompt responses.
Maintain a flexible schedule, including weekends and evenings as needed.