Loan Fulfillment Technician (Bilingual)

FCC / FAC•Abbotsford, BC

13d•Hybrid

About The Position

Use your experience in loan processing and loan administration to ensure the accuracy, compliance and effectiveness of FCC’s lending process. You’ll play a key role in turning complex information into accurate and reliable administrative actions that maintain loan integrity and ensure an optimal customer experience. As a Loan Fulfillment Technician, you’ll contribute directly to an optimized lending process through various processing activities. Your ability to apply judgment, analyze situations and determine the proper steps – even when applications don’t fall within standard procedure – will help ensure that loan administration is complete, rigorous and compliant. If you have strong attention to detail, are solutions-focused and motivated by bringing precision, clarity and structure to complex processes while working closely with teams in multiple locations in a fast‑changing environment, this role is for you.

Requirements

A bachelor’s degree or certification in administration, business or a related field
Bilingualism (English and French)

Nice To Haves

Working knowledge of loan management systems and applications
Two years of experience related to commercial lending, mortgages, banking services, credit products, or in the legal field (or an equivalent combination of education and experience)

Responsibilities

Execute various loan processing activities, including security, documentation, amendments, payments and disbursements
Use lending systems (JET, CML, CMS) to ensure data integrity
Monitor and manage the individual worklist to meet service standards
Identify and recommend process improvements
Validate applications in accordance with policies, signed documents and provincial legislation
Maintain high standards of data quality and integrity within lending systems
Support internal partners and respond to inquiries from field offices