Loan Document Specialist II

Park Community Credit Union • Louisville, KY

1d

About The Position

The Loan Document Specialist II supports members with commercial, mortgage, and consumer lending needs, with a primary focus on first mortgage and/or commercial loans. The role closes loan requests in accordance with lending policies by reviewing documents for accuracy, coordinating signatures, and preparing loans for funding. The specialist communicates with members and lending staff throughout the closing process to address questions and help ensure a smooth, efficient experience.

This position serves as a resource for other loan document specialists, provides mentoring and training within its primary area of focus, and contributes to testing and implementing processes and systems. It also maintains knowledge of lending regulations, policies, products, and rates; supports other credit union business lines as needed; and helps achieve individual, department, and organizational goals.

Requirements

• Three to five years of similar or related experience.
• A two-year college degree, completion of a specialized certification or licensing, completion of specialized vendor training courses, or job-specific skills acquired through an apprenticeship program.
• Knowledge of lending products.
• Effective communication skills.
• Strong analytical skills.
• Ability to type and use a personal computer and general office equipment.
• Ability to handle confidential discussions with discretion, diplomacy, and tact, and to build relationships and solicit cooperation.

Responsibilities

• Close approved consumer, mortgage, and commercial loan applications by reviewing lending-system information, requesting and reviewing documents, collecting and clearing underwriting conditions, reviewing appraisal and title information, submitting mortgage packages for final review, coordinating closings, and sending complete document packets for signatures.
• Close employee loans when applicable, ensuring accurate documentation and maintaining confidentiality in accordance with company policies.
• Keep the supervisor informed of issues, items requiring further review, and matters that may affect service.
• Serve as a resource for other loan document specialists and use sound judgment to prioritize work within the assigned scope.
• Mentor and train loan document specialists within the primary area of focus, including new or transferred employees and staff adapting to new software or processes.
• Contribute to testing and implementing new processes and systems for project teams.
• Maintain relationships with originators, loan assistants, funders, and branch personnel, providing assistance and guidance on loan matters as needed.
• Support all credit union business lines when needed or requested.
• Achieve individual goals and assist with departmental and organizational goals while emphasizing efficiency.
• Maintain current knowledge of regulations, rules, policies, procedures, lending products, and rates that may affect lending; advise the manager of changes that could affect processes or risk.
• Follow Bank Secrecy Act and anti-money-laundering policies and procedures, including conducting OFAC searches and completing investigative reports of suspicious activity and currency transaction reports accurately and on time.
• Follow security policies and procedures and immediately report discrepancies or suspicious activity to the manager.
• Provide friendly, professional, and accurate service; promote teamwork, maintain a professional work environment, and present a businesslike appearance.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree